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  1. The Bluesound Support Crew
  2. TROUBLESHOOTING
  3. Network Issues

Network Issues

  • How to disable Band Spanning on Bell Home Hub?
  • Why the Bluesound Player disappears from the BluOS Controller App when I relocate or restart it?
  • How to avoid Wireless dropouts?
  • How to Improve the Signal Strength to your Bluesound Player?
  • What should my Wireless Signal Strength be for best performance?
  • Why am I unable to locate my Bluesound player in the BluOS Controller App?
  • Why the Bluesound Player's Status Indicator LED stays in Red when upgrading?
  • How to disable Band Spanning on ISP Routers?
  • How to resolve the D-Link Router Multicast Issue?
  • How to disable IGMP Proxy in the VERIZON ACTIONTEC MI424-WR router?
  • How to configure CISCO/ LINKSYS E and EA series routers?
  • How do I reset my Bluesound Player to Hotspot Mode? (Changing Router)
  • What should I do when the network/power disrupts during the upgrade?
  • How do I know if the Bluesound player is using Ethernet or wireless network connection?
  • Why I am not able to play music files from PC/MAC/NAS anymore?
  • Why is the Bluesound player not connecting to the Powerline network?
The Bluesound Support Crew