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  1. The Bluesound Support Crew
  2. TROUBLESHOOTING

TROUBLESHOOTING

Network Issues

  • Disable Band Spanning on Bell Home Hub
  • Why the Bluesound Player disappears from the BluOS Controller App when I relocate or restart it?
  • Avoiding Wireless Dropouts
  • How To Improve the Signal Strength to your Bluesound Player
  • What should my Wireless Signal Strength be for best performance?
  • What Should I Do If I Can't Find My Player Using The BluOS App?
See all 16 articles

Computer Configurations

  • Is the Windows Defender (firewall) preventing the BluOS Controller App from detecting the Bluesound Players?
  • Can I connect my Bluesound Player to my Computer using a USB Cable?
  • Why can I connect to my Mac Share, but my Player can't index any songs?
  • Tips when running Anti-Virus Software
  • Why can I connect to my Windows Share, but my Player can't index any songs?

Legacy

  • How do I adjust the Volume for my selected Bluesound Player?
  • My PC/Mac/NAS is not there when I select Configure Network Shares
  • How do I buy music from HDTracks.com using my Bluesound VAULT?
The Bluesound Support Crew