Issue
Contrary to numerous video streaming services, Hi-Res Music services like Qobuz and TIDAL maintain the original bit rate without downsampling, even if wireless dropouts occur. Qobuz and TIDAL require stable wireless networks – signaling errors or skipping tracks upon detecting wireless dropouts.
Cause
In a given network, all wireless devices connect at a predetermined radio frequency chosen by the router. Routers typically broadcast on one of 11 channels in North America or 13 channels in Europe. The default setting for most routers is to use Auto Select, often prioritizing channels 1, 6, or 11 instead of actively seeking less congested channels.
In densely populated urban environments with multiple routers, it is common to have as many as six or more available networks detected by wireless devices. Due to the prevalent use of channels 1, 6, or 11, network traffic interference is frequently experienced.
While this interference might not heavily impact activities like web browsing or email transmission, it can become problematic for media streaming devices. Media streaming demands uninterrupted packet flows to ensure a seamless audio or video experience. In such cases, congested Wi-Fi channels can pose a challenge.
These dropouts also trace back to Internet Service Provider (ISP) supplied routers. To counter this, consider a reliable mesh network or wired Ethernet to minimize latency. Also, prioritize routing for Hi-Res Music Services.
Solution
We suggest turning off your router's Automatic channel selection feature if you encounter frequent streaming issues. Instead, manually choose a less utilized channel like channel 3 or 4 to enhance frequency reliability.
Please note that the steps for changing this setting may vary depending on your router's make and model. However, all major router manufacturers should provide an option to switch from Automatic channel selection to manual channel selection.
Alternatively, using an Ethernet switch for entertainment setups also prevents dropouts, increasing reliability and stability.
Configuration
To optimize your router's performance, follow these steps tailored to your router's make:
- Use the router installation software if you have routers like Ubiquity, Netgear, etc., or access the router's configuration site for routers like D-Link, TP-Link, Belkin, etc. You can find login details in your router documentation or user manual.
- Once logged in, navigate to the Wireless Setup page within the router configuration menu.
- In the Wireless Setup page, locate the Channel settings for your 2.4GHz network.
- Change the channel settings from "Automatic" or "Autoscan" to channel 3.
Note: This channel choice is recommended as it lies between two more popular channels, causing minimal interference with most default channels. - Confirm and save your router settings. You might need to reboot or restart your router for the changes to take effect.
Following these steps can enhance your router's performance and reduce potential interference, leading to a more reliable wireless network experience.
Notes
- Your wireless devices on the network may need a restart. Still, they should not require any adjustments to their wireless configuration settings.
- If the performance doesn't improve, you can also experiment with other channels, like channel 8.
- Position the router centrally, away from walls and obstructions, to widen coverage and minimize signal interference. Elevate the router for improved signal propagation, like placing it on a shelf if feasible.