ONLINE PURCHASE QUESTIONS
GENERAL
- FAQs
- Bluesound Online Purchasing Guarantees
- Online Shop Warranty
- Why am I unable to log in to My Account (www.bluesound.com)?
- What is your complaint handling policy?
- Who is Digital River?
ORDER INFORMATION
- What is my order status?
- What payment methods can I use?
- Where can I find my purchase history?
- Should I use spaces or dashes when I enter my credit card number?
- Does my billing address have to match the address on file with my credit card?
- Why is my credit card being rejected?
SHIPPING INFORMATION
- Has my order shipped?
- How do I get my tracking number?
- Do you ship to my country?
- When will my backorder ship?
- Can I change my shipping address?
- Can I change my shipping method?
RIGHT OF WITHDRAWAL REQUEST
RETURNS AND CANCELLATIONS
- How to return items?
- What is your refund policy?
- Will I be charged to return a product?
- How do I request a refund?
- Can I keep the free accompanying item if I return the original order?
- How do I cancel my order?