Experiencing issues with Bluesound Players? We can help!
Reach us on weekdays, Monday to Friday (excluding holidays), from 9:00 AM to 5:00 PM Eastern Time in North America (-5 GMT). If you can't reach us, leave a message, and we'll respond within 1 Business Day - That's the Bluesound Listening Commitment.
How can you get in touch with us?
- Explore our online Knowledge Base (KB) for potential solutions to your issue.
US, Canada, and UK consumers – To initiate a chat with us, click " Support " at the lower-right corner of this page. -
BluOS Controller app
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Android/iOS - Launch the BluOS Controller app, select the Home tab
> Settings button
> Send Support Request.
- Windows/macOS - Launch the BluOS Controller app; under the left Navigation Drawer, select Help > Send Support Request.
- Note: The Support Request automatically includes the player's diagnostic log.
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Android/iOS - Launch the BluOS Controller app, select the Home tab
- E-mail us: support@bluesound.com
- Call us Monday to Friday (excluding Holidays) 9:00 AM - 5:00 PM Eastern Time (ET) at 1-855-531-4666 (Toll-Free in Canada and the United States).