Indexing nas

Answered

Shmulik Weiss

• April 15, 2023 19:34

Got around 2tb with thousands of albums. It seems indexing take forever. The first time ended aftee few hours and no library appeared on the navigation menu. I changed the address with ip instead of the computer name.... And it goes on for hours. Cant see the indexing advance line anywhere (bad ux). What do i need to do? Is it ok the looooong indexing?

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• Official comment

  

  Bjørn Ulvik

  Hi-Res

  • April 15, 2023 20:22

  Help - Send Support Request will most likely be your best option.
  One ore more of your files/album artwork is probably "corrupted" in one way or another.
  Sending a support request will also send a log file from your player. That log will give you/support the file the indexing is stopping at.
  If a corrupt file/artwork is discovered during indexing, from memory, I think indexing will "restart" a few times before it stops.
  
  To see indexing in real time, after clicking "Reindex music collection", wait a few seconds and then ; "Settings - Music Library".
  
  A few links:

  https://support1.bluesound.com/hc/en-us/articles/204103486-Why-is-my-BluOS-index-not-completing-

  https://support1.bluesound.com/hc/en-us/articles/200426078-How-long-will-it-take-to-Index-my-collection

   
• 

  Shmulik Weiss

  • April 16, 2023 15:20
  • Edited

  For now
  Deleted all graphic art from the folders..
  All jpg, bmp, tif, gif.
  The index process seems to be quicker, about 30min... But still no music library on the left drawer.

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• 

  Bjørn Ulvik

  Hi-Res

  • April 16, 2023 17:46

  Help - Diagnostics - Rebuild index will "refresh" existing data.

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• 

  Shmulik Weiss

  • April 17, 2023 04:56
  • Edited

  Thank you
  Tried it
  Didn't help
  Sent mail to the support team
  I'm quite sure something in the library doesn't fit to the indexing requirements.

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