A case for "Album Shuffle"

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20 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Bob

    Thanks for the feedback - in reading and reviewing your post - you cited other existing threads where your concerns were either addressed or as suggested passed along for further review and consideration.

    Unfortunately, I don't have any other feedback to provide than the other cited responses. We have in fact passed your feedback along for future consideration and have had conversations about different shuffle modes in our product development meetings but have no news or update to provide at this time.

    Thanks again for taking the time to write and for #LivingHiFi. 

  • KriHad
    Lossless

    +1 for shuffle.

    1
  • Rjcrum

    So.   I posted this four months ago in the "Feature Request" category.  Other than one upvote from KriHad (thank you!) there's nothing.  

    Given that I've seen the Bluesound support crew respond to most other feature requests with a "we'll pass it on" sort of comment, there was nothing for this feature request.

    As a potential Bluesound customer, I'm not really very impressed with this level of "support."  I think my request is a valid request, and I pointed out in the post the many places that "shuffle by album" has been requested...and ignored.

    So, Bluesound people, how about either 1) acknowledging the request 2) telling me it's on the roadmap for a future release or 3) there are no current plans to implement this, in spite of the repeated requests.

     

     

    1
  • Rjcrum

    Hi, Tony.   Thanks for finally responding.

    As a point of accuracy, my concerns were never "addressed" in any of the other threads.   "Shuffle by album" is pretty unambiguous, and in none of the other threads where this capability was requested was it ever outlined if or when it would be available. And, quite frankly, there really isn't a workaround.

    My basic concern here is that, though the "streaming" side of BlueOS seems to be continuously fixed and enhanced, the "local library/NAS" side of the product is pretty much ignored.   The current tags that you support, as documented on your website, are nothing more that the bare basics.   iTunes enhanced it's tagging several years ago to add composer and other classically-oriented tags.   Most other tagging platforms support many more tags than you do.

    So, it just tells me that you don't pay much attention to that side of the product.

    I guess what I'm looking for is an acknowledgement from you that shuffle by album is considered a worthy addition to the product.   Your response here doesn't even go that far, simply mentioning that you've discussed "different shuffle modes" in product development meetings.

    I can only assume that you've been discussing that for over seven years...and still don't have clarity on what you'd like to implement.

    2
  • Jonas Josefsson

    + 1 for true album shuffle. Thanks to you Rjcrum for your effort!

    2
  • Jo

    I started one of the album shuffle threads referenced in this latest one.

    I realize the priority for Bluesound is the support for streaming services since that delivery mode for audio media is the growing market. Sonos faced the same issue a few years ago except that back then the shift away from local library support alienated early adopters, the customers who helped that company establish itself as a leading manufacturer in the wireless audio space. There was a palpable sense of abandonment as the company ignored concerns about an insecure file sharing protocol (SMB v1) and gaslighted requests for album shuffle. Library users like me had to firewall their LAN to prevent the system from updating to unwanted firmware versions that would make some older Sonos players less capable and simply brick others (e.g. CR-100 controller).

    But the situation with Bluesound is not the same. ;)

    Without any knowledge of the BluOS architecture and your software development policies:

    1) Is there a third-party plugin API that would allow the installation of extensions to enhance playback functionality?

    2) Any chance of providing the source for the playback logic (under NDA) as well as unit test classes so that a volunteer developer could create album shuffle outside your backlog of feature requests and bug fixes? Of course dev/product reviews as well as QA will still ensue as usual. But if the opportunity existed, I'm sure a dedicated Bluesound user would at least take the development effort off your plate.

    2
  • Agustin Fernandez

    We need SHUFFLE.  It is very upsetting, how you ignore such a basic need such as album, song, artist, shuffle.   As listed above the orginal Ipod had shuffle, and you refuse to listen to user requests.    I have over 1500 stored CDs,  I would like to be surprised by my own library,  the scrolling to find an album is not practical when we have so many of them.  Honestly, I am in the market for a new player / storage unit.  If somebody has any recommendations outside the NAD / BluOS brand I will welcome them.  Lets all leave this behind brand behind!.

    2
  • William H. Shepherd

    +1 for Album shuffle.

    2
  • Max Dekker

    +1

    2
  • KriHad
    Lossless

    Happy to see this request alive again! Basic functionality, yes please. :)

    1
  • Rjcrum

    Wow. Three additional “+1s” in a day!

    After 8 years of waiting.

    Bluesound…once again, how long can it possibly take you to prioritize onto the product roadmap a shuffle/random play mode that has existed in other products for 20 years?

    PLEASE give us shuffle-by-album!

    1
  • Permanently deleted user

    As a migrator from Squeezebox, I am astounded that this feature is Still NOT IMPLEMENTED! As repeatedly pointed out: THIS IS BASIC FUNCTIONALITY! After more than 7 years, it is time to implement this. Also it seems like you don't have a software development team. You need a team for both. As pointed out, you have competitors, and they ALL HAVE IMPLEMENTED THIS ALREADY, YEARS AGO! As pointed out, your REFUSAL TO PROVIDE ANY REAL COMMUNICATION IN THESE REQUESTS IS A MAJOR TURNOFF TO YOUR CUSTOMERS! You come off as arrogant, unwilling to engage, and a gasslighter/staller. I am continually amazed by the callous and discounting attitude provided. Requests that are popular and older deserve ACTUAL INFORMATION and not just THE BRUSH OFF!!! (Which is what the stock reply is.)

    0
  • Rjcrum

    Keep those cards and letters coming, Bluesound community!   Maybe they'll start listening to us.

    0
  • Rjcrum

    Hi.  Returning to this thread a year later just because I made some decisions, and purchases, during that time.  There has clearly been a lot of product activity in the streaming world, and one of those introduced during the past year was the Wiim Pro.  This little box, a bit smaller than the Node, offers pretty incredible specs and integration for just $150.  Four months ago I got one to try it out. That led to a purchase of three additional units for my four-zone whole house audio system. Total outlay was $600, or the price for just one Node (I would have needed four!) and certainly more affordable than the four-zone NAD CI 580 V2 at $1600.  For my purposes, the Wiim Pro is a wonderful solution at a very affordable price. I’m sure there are those here who can find all sorts of faults with it compared to the Node, but if you want multi-zone streaming with good music service integration, at a very affordable price, it’s hard to beat. Also, Wiim support is pretty amazing.  They are incredibly responsive on the forums, and they are rolling out software updates fixing bugs and adding features at an amazing rate.  

    I thank Bluesound for introducing me to what can be done in a whole-house multi-zone streaming system, though!

    1
  • Jo

    Rjcrum, I migrated to BluOS from Sonos a few months ago. I can now index all my music files and not have to divide them into several libraries and load one library at a time as needed. For that, BluOS has been a plus. The new Node and Pulse M sound better than equivalent Sonos units also. No album shuffle is a drag though. Does the Wiim system have it?

    0
  • Rjcrum

    Well, yes and no.   The Wiim doesn't have an SMB-equivalent connection to be able to directly index disc drives, though it is on their roadmap. (see WiiM Pro Roadmap : Audio Help Center (wiimhome.com)).  That being said, they DO support DLNA, so I browse my music library on a Synology NAS running Asset UPnP media server...which offers shuffle by album.  There's a bug in Asset that I discovered that causes the "random" albums to be played back in alphabetical order (how weird is that!?) but that is going to be fixed in the next imminent update.

    0
  • Donald

    +1 for Album Shuffle. I had been about to commit to replacing my Sonos units with Bluesound, but without Album Shuffle I’ll give it a miss. My iPod could do this 20 years ago…

    0
  • Matthew Lavender

    Another +1 for album shuffle. I have nearly 2000 albums on my Nas and, like the poster earlier, would like to be surprised by what is played.
    Random album is a feature on so many other music players including free software, so please can we have it in bluos....

    Thanks
    -Mat

    0
  • Soul Man

    Great idea

    0
  • Rjcrum

    I’m glad to see people are still giving “shuffle by album” a +1, even though I moved on to WiiM. I’m now up to a total of six independent zones in my house, and loving the product.

    1

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