I can't turn it off new bluos 3.12.2
Answered
I got new bluos 3.12.2 and now I can't turn it off NODE2i by holding down the play button?
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Official comment
Thank you everyone for your continued patience.
Look for an update to your Bluesound and BluOS Players (including the NAD M10 and NAD M50.2) in the next 24-48 hours to BluOS 3.12.6 to resolve this issue and restore the ability to place your player in Vacation Mode.
Just a reminder Vacation Mode is not an on/off switch as your Player is designed to sleep after 15 minutes consuming less than 3W for the easiest user experience and will not damage your hardware long term. Taking a player out of vacation mode can take up to 5 minutes to restore all network connections and will affect streaming playback during this boot process.
Thank you for your patience and we again apologise for the inconvenience.
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I've found same issue after upgrading BluOS to 3.12.2, so AC power switch turn-off is needed instead of long pushing play button.
This might not be any hardware or environmental problem, just a software bug. Please FIX this asap!
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Yes, except that when it is running, I like to see the LEDs ... it should not be very complicated to implement during a next update
And according to the characteristics of node 2i, it is not 3W of power consumption in standby but 6W therefore, double ...
Daniel
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This is exactly what I think, the node 2i never went to sleep after 15 minutes at home, in any case, there is no visual indication that proves it, leave the node on constantly with the leds, from a practical point of view, it does not make sense ... and this is the reason why I too, I put it in deep standby and Tony claims it can take up to 5 minutes to find the network is ridiculous… mine takes about 10 seconds… !!
Besides, I think I will install a switch on the power cable ...
Daniel
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DanieLand, you are really having a first world problem!!. Please turn off "repeat mode".
I believe the vast majority of BlueOS users haven't noticed that the ability to set the player in vacation mode was "missing".2 -
I'm in love with the Node2i again.
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Hi Ervin
Thank you for your feedback - we have in fact replicated this issue and are investigating. Please continue to monitor this thread for updates.
Just a reminder BluOS Players are not designed to be turned on and off repeatedly - our recommendation is to leave these smart devices always on and always ready. They are designed to enter a power save mode after 15 minutes of idle consuming less than 3W as required by EU law. Repeatedly putting them in vacation mode can take up to 5 minutes to fully boot and connect to your network. Repeatedly powering the devices on and off will age your PSU as well.
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Hello, well understood the interest of leaving Node 2 on to preserve the power supply and to have permanent access to the network, except that in this case it would be interesting for the leds to go out after 15 minutes and turns on again when starting up, in addition this would give visual information on the reader's standby state ... (standby, LEDs off, wake-up, LEDs on when you press the reader)
The led of the hard drive of my NAS synology goes off when it goes to sleep, why not the node…?
But, it is perhaps too much asked of the developers ...
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Hi Bilal
That's something different. Please select Help, Send Support Request and we will be happy to take a look
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HI there, I have also the same issue with BluOS 3.12.2 - I cant't turn off my node2i. That's very annoying. I am not care about "the player is designed to be always ready". I make the decision when the node2i is ready or not! When this problem will not solved I change to a other streamer in future. I hope the node3 will have physical on/off switch, back to working roots. Again, I will have the the decision when the node2i is ready or not!
The 15 sec automatic standby never worked on my node2i since years. But the 5 sec Vacation Mode must come back very soon. Otherwise I sell my node2i and take more money and go to auralic or other.
Cheers - Benny
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I also think it's ridiculous with tthe 15 min network search.
It takes less than 1 min.
And why should that be a problem?
Many devices (like my preamp with hybrid tube technology) need a short warmup to be ready for use. My bluesound vault 2i is, among other things, a PC that like all other PCs needs a few seconds to start up THE PROBLEM IS THAT WE HAVE BEEN TAKEN THE OPPORTUNITY TO PUT THE UNIT INTO DEEP SLEEP GASES WITHOUT HAVING TO PULL THE PLUG OLDSCHOOL WAY.THIS IS A NO-GO AND WOULD BE A REASON FOR ME TO GET OFF THE DEVICE AS FAST AS POSSIBLE.
It's a shame, I think the app is actually pretty good except for the thing with the playlists.
Why don't you just put the old software on? that would then be very quick, without time-consuming quality assurance checks.
Goetz
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Thank you all for your comments
As mentioned, our power-saving mode exists as this is a requirement for sale in the EU to enter a sleep mode of 3W or less after 15 minutes of idle.
Here are our lab testing results for power consumption of the NODE 2i and POWERNODE 2i
The Player cannot be woken up by remote or by the app from Vacation mode, because in order to enter the legally required 0.5W stand by, the IR sensor and the network card also must be powered down.
The VAULT has a hard drive component and acts as Network Storage so is subject to different requirements. From a user experience perspective, it would then require the VAULT about 5 minutes to wake up from sleep and re-establish network connections.
The LED does not change colour but your feedback has been passed along for future consideration.
Thank you for your patience.1 -
Hi Tony,
Yes, this makes perfect sense. I just wanted confirmation that the Node2i only has 2 modes of operation - 'on' and 'vacation' . An intermediate 'sleep' or standby mode is superfluous since the power drawn when fully active (on) satisfies EU inactive device requirements.1 -
Thank you everyone for your continued patience.
Look for an update to your Bluesound and BluOS Players (including the NAD M10 and NAD M50.2) in the next 24-48 hours to BluOS 3.12.6 to resolve this issue and restore the ability to place your player in Vacation Mode.
Just a reminder Vacation Mode is not an on/off switch as your Player is designed to sleep after 15 minutes consuming less than 3W for the easiest user experience and will not damage your hardware long term. Taking a player out of vacation mode can take up to 5 minutes to restore all network connections and will affect streaming playback during this boot process.
Thank you for your patience and we again apologise for the inconvenience.
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Bilal, stand-by mode is working flawlessly, and has been doing that since day one with my setup. I use trigger out, and speakers are turning on/off as expected. I have also a sub that makes a little "thump" when turning on/off when input signal is lost or returning from standby.
There is obviously something wrong with your setup, either on the input side or the output side.
There is no need to use capital letters, "shouting" can work well in your world, but here it is just annoying!
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Update carried out and I am happy to have found the deep watch because as Bilal and I agree with him and understand his frustration, the day before after 15 minutes does not work, in any case nothing indicates it concretely ... and it's a shame ...
Here, I will myself put myself in deep sleep on this post.
Musically, Daniel
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With update Bluos 3.12.6 the deep sleep for the Vault 2 is working again. Thank you!
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when an external hard drive is attached the only way to allow the drive to shut down is to use vacation mode;
standby does not turn off the external disk;
vacation mode is very useful1 -
Great you’re working on this & I love the really responsiveness on this forum. It does seem, though, that there is not a rigorous enough regression testing regime in place - these sorts of issues seem commonplace after upgrades. Users should feel confident installing upgrades. (My last upgrade resulted in stuttering with my external DAC - the fix worked but shame a fix seems frequently needed - maybe just bad luck 2x in a row?).
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I got the update 3.12.6 onmy node2i now. The Update needs less then 2 minutes. Oh yeah the Vacation Mode after a 5 sec. press is back again. Thank you. Now my node2i is my friend again.
A start from Vacation Mode to ready to play needs in my network with a fix ip-adress 16 sec..But never ever up to 5 minutes.
Cheers Benny
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Hello, I noticed the same problem after updating 3.12.2
But you say that the reader goes to sleep after 15 minutes of inactivity (information that I did not know) but then why not also put the leds on standby and when we wake up the Node 2i, the leds come on again at that time…? it would be logical I think because personally, it bothers me to see the leds on while the Node 2i is on standby.Finally as you do not recommend putting it in deep standby, at the end of listening, I put the leds on deactivated because at night it bothers me ...
Daniel
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If you're like me and hate light pollution from all your electronics, you can turn off the LED all together; https://support1.bluesound.com/hc/en-us/articles/206703087
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I've found the same issue with BluOS Powernode 2i. Like gonzaemon said, just a software bug. Please FIX this.
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Hi all - please don't forget to read the Offical Comment at the top of the page...
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Thank you everyone for your continued patience.
We have identified the root cause of the issue preventing your player from entering Vacation Mode on a long press if the Play/Pause button. Our Engineering team has issued a fix that is being tested by our Quality Assurance team. We hope to release an update as quickly as possible once it passes QA testing.
Thank you for your patience and we apologise for the inconvenience.0 -
Thank you everyone for your continued patience.
We have identified the root cause of the issue preventing your player from entering Vacation Mode on a long press if the Play/Pause button. Our Engineering team has issued a fix that is being tested by our Quality Assurance team. We hope to release an update as quickly as possible once it passes QA testing.
Thank you for your patience and we apologise for the inconvenience.0 -
Would really appreciate it if the Dev team can also look at the standby issue that never worked for me either. I have to manually turn off the node or set the sleep timer. I tried everything, I don't have a DAC or a preamp this is connected directly to an MC275 via RCA cables.
If you have links for solutions please share it with me.0 -
Hi,
I've found same issue after upgrading BluOS to 3.12.2, so AC power switch turn-off is needed instead of long pushing play button.
This might not be any hardware or environmental problem, just a software bug. Please FIX this asap!
Before that it was clearly better...
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Hi I have the same problem, will not switch off.
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Hi I was never convinced that the Node 2i ever went into standby mode. If it did why would it still let the PSU supply power to the LEDS?
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