Comments

69 comments

  • DanieLand

    This update 3.12.2 will have been revealing of a problem that has always been there ... claiming that it goes to sleep after 15 minutes, how to tell, I do not know ... claim that a waking up after a deep standby can take up to 5 minutes, it's not credible (mine must take 10 seconds to wake up) I don't quite understand what would be the point of leaving the node always on ... apart from consuming electricity unnecessarily and seeing the LEDs on 🤔

    0
  • Daniel Westergård

    Hello

     
    This kind of setup is one of the most stupid things with the PowerNode. So many people have complained about this for so long and still you don't do anything about it?
    That shows that you don't listen to your customers at all?

    We want a power off button.. not having to turn it off by pressing it for a while on the play button which also is kind of glitchy.

    The most smart thing would be to be able to put it in "standby" by yourself then, either thru a dedicated button or thru the app.

    Just do it!?
     
    //D

     

    0
  • Daniel Westergård

    Also very stupid that the LEDs dont indicate when its in "standby" mode?
    Also, if it's connected with the optic cable directly to my TV. As soon as you turn on the TV, it goes out of standby mode.. which I don't want!?

     
    Just test through different scenarios before you release a product and a software and let real people that use it frequently in different setups test it and come with feedback. And then change it.. 

    TO just turn off the LEDs doesn't make it better, you wanna KNOW when it's in standby mode and not?
     
    Don't get me wrong, the sound is beautiful with it and I love the product. But some of the most basic things you have missed totally out.
    0
  • DanieLand

    Moreover, I do not understand that we can not configure the remote control to put in deep standby, instead of pressing 3 seconds on the play / pause button, it would be so much easier ...

    0
  • Beboth

    Yes, the node 3 must be better in terms of switch off.

    For the moment it helps for my node2i when the „Vacation Mode“ after a 5 sec push comes back again. My node don‘t know Standby. At the moment My node only knows „always on“ or „pulling the power cable off“.

    Cheers Benny

    0
  • Luc Castermans

    In agreement with what has been written in this tread I like to urge Bluesound to implement power-down modes throughout the product family and provide a feedback on the power-down status to the user. This is required for user satisfaction as well as a greener earth.

    0
  • Mark Everett

    Tony, thanks for publishing the labs measured power draw figures. This would appear to support our assertion that there is in fact no reduced power 'sleep mode' for the Node 2i device after 15 minutes of inactivity since compliance with the EU regulations is achieved by maintaining the standard operating mode.

    0
  • Tony W.
    Product Support Manager

    Hi Mark

    Please re-read my post. Your conclusion is the opposite of what I posted. The NODE 2i, even when active meets EU requirements for inactive as it is a passive streamer.

    Thanks for your patience and understanding.

    0
  • Jdestuyver

    All,

    I'm using Powernode 2i and Node 2i connected to NAD pré-amp/amp C165/C275.

    Agree with most comments above:

    Standby mode after 15 minutes and the led turning other color than blue (sleep, not deep sleep).

    Ability to power down (deep sleep) from inside the app on the smartphone.

    Power on by just ticking the upper control panel (as is today). Power on via app would be even better but understand the need for power, at least 3W.

    I have recently bought a Denon receiver and there you get the option sleep/deep sleep by default.

    Sleep means on/off via the app.

    Deep sleep means if you need to power on, it's done on the device itself.

    Would be great if this would be made possible via any future upgrade.

    It can't be that I have to put a power switch on the cable like someone mentions above.. ;-)

    Thanks and hope it will be available one day.

    Regards

    0
  • Captrohit

    I am facing the very same issue with my NAD M50.2 that runs on BluOS - the power standby touch button (on the top of the unit) has gone inoperative since the most recent OS update (last week) and the only way to turn the unit Off/ On is via the power switch at the back of the unit.

    0
  • Terry Brazier

    My concern is that the extra heat developed by the 2.8 Watts compared with the 0.5 Watts, can't be good for the internal electronic components if the Node2i is idle for a long time.

    0
  • Terry Brazier

    I have read all the posts and I still think that my point is valid. The Node 2i only goes into vacation mode after holding the play button for a few seconds or am I missing something?

    0
  • Tony W.
    Product Support Manager

    Hi Daniel

    As posted on the other thread;

    Thanks for your feedback Daniel. As mentioned, it has been passed along to our partners at NAD Electronics for future consideration.

    That being said, the NAD M10 is functioning exactly as designed; quiet, unobtrusive, and following EU requirements. It is unfortunate consumers feel a need to prove it is doing as designed rather than we just trust all requirements are there.

    Hi Terry

    The NODE 2i is designed to not be turned off but to be always ready, we take heat into account when designing it. You should have no concerns about this.

    0
  • Luc Castermans

    @Tony: could you share/point to a table or similar with the various power modes and levels of all Bluesound products? I myself I am interested in the Node 2 and Pulse Flex and Pulse Flex 2i.

    0
  • DanieLand

    oh sorry, I didn't want to offend anyone ... but for me the deep vigil seems more logical to me when I am not listening to music ... I promise, I will not intervene ...

    0
  • Jdestuyver

    Thanks guys ! Just upgraded with the fix and it works again like before on my Powernode 2i. Will check my node 2i in the living room later today.

    Could you please consider to have a button inside the app to put the node(s) into "deep sleep" like you call it instead of pushing for 5 seconds on the upper panel. Shouldn't be to difficult I think.. Switching on by just touching the panel is fine.

    Good day !

    0
  • Tony W.
    Product Support Manager

    Hi Jdestuyver

    Thanks for the feedback but as mentioned earlier, due to hardware limitations, we cannot add this to the App and do not recommend you use VACATION MODE as part of your daily routine.

    0
  • BILAL HAMDAN

    We need to use Vacation Mode because standby does not work and we need to use standby in order for our equipment to turn off via the trigger out mono headphone jack that you added to your own product. otherwise our amps and stuff stays on.

     

    So i will break it down:

    Issue:
    Expected: We need standby mode to work,
    Actual: Standby mode does not work (bluesound blames it on everyone else)

    Workaround: Use Vacation Mode to shut off Amp or other equipment

    Expected: Vacation mode will work after you hold pause for 5 second
    Actual: Vacation mode stopped working since last update

    Suggestion: Bluesound team to log two bugs as CRITICAL  fix standby mode fix vacation mode 

    Result save everyone a headache and restore faith in your product line, sell more get rich be happy feel pride that you are up there with the likes of Apple and other great companies or keep going sell your product at Walmart in a few years for 9.99.

    0
  • Tony W.
    Product Support Manager

    Thanks Bjorn 

    Hi Bilal, as mentioned, what you are seeing is not normal and something is misbehaving. If you or anyone else does not have your trigger working, please send us the log file by selecting Help, Send Support Request and we will be happy to take a closer look. 

    • 6 days ago
    Hi Bilal

    That's something different. Please select Help, Send Support Request and we will be happy to take a look

    When sending in your support request, we will also need to know if you have any external devices plugged in as a source, if you are using a trigger cable (and it is a proper mono cable), the make and model of the amplifier connected 

    0
  • XavierPL

    Hi every one

    Here is a post to add my voice and tell to the developers that I'm also bothered by the fact that I can't switch the Bluesound off and it's very annoying, because my Bang & Olufsen - Beolab 90 speakers refuse to switch off if the Bluesound does not.

    Thank you for working on it or offering a way to download the previous version without bug.

    Xavier

     

    0
  • Tony W.
    Product Support Manager

    Hi Xavier

    It looks like your active speakers do not have a trigger function - I would consult the documentation to ensure their advertised Auto Sense feature is working as designed. 

    As mentioned, above, please select Help, Send Support Request in the BluOS App for more detailed assistance but you should really probably contact B&O Support.

    0
  • XavierPL

    A new update with the problem fixed, 2 hours after having written my message !

    Very impressed !!!    :D

    0
  • Reiner Killet

    Thank you for the rolling back 3.12.2 ! Our climate loves your vacation mode. A turn-off button would even be better. Hires fans are people who take themselves time ...

    0
  • Mark L

    Hello.

    The following blog does represent my opinion very clear:

    —-

    Avatar
    Beboth
    3 days ago
    HI there, I have also the same issue with BluOS 3.12.2 - I cant't turn off my node2i. That's very annoying. I am not care about "the player is designed to be always ready". I make the decision when the node2i is ready or not! When this problem will not solved I change to a other streamer in future. I hope the node3 will have physical on/off switch, back to working roots. Again, I will have the the decision when the node2i is ready or not!

    The 15 sec automatic standby never worked on my node2i since years. But the 5 sec Vacation Mode must come back very soon. Otherwise I sell my node2i and take more money and go to auralic or other.

    Cheers - Benny

    —-

    It is not true that there is so low energy consumption. The players are getting very warm after a few minutes and that means your players does not fullfill the european standards! You will loose your ce-licensing!

    Please solve the problem with your software bug in my Pulse Flex 2i immediately. Otherwise i have to inform the EU-agency for CE-licensing. I have no other choice because i have a lot of bluesound players and i need the deep Standyby-function at all my equipment. That is additionally a question of fire protection.

    With friendly regards!

    M. Loibl, MD

    0
  • Luc Castermans

    Above triggers me to repeat the request for an overview of the powermodes + actual powerconsumption for all Bluesound products.  As alternative I could measure it myself (I am an electronic engineer), but guess that won't be needed.

    0
  • Patrick Lee

    I agree this is quite confusing.  I am unsure if my node 2i is in standby after 15 mins, the app always shows "sleep timer" as off (even after I manually set it).  And after closing the app on my mobile (assuming this should prevent the music from continuing to stream) after launching the app some hours later, it still shows music playing,  and my Ethernet router management tools still show the port consuming BW even after an hour since I closed the app.  Would be very handy to have the LEDs go off, or at least change to yellow or something, to show it truly is in standby mode. 

    0
  • Luc Castermans

    I have been measuring now a Node2 for many weeks. Can share details if required. I did see that in standby power consumption is around 2.5W,  in active state around 3.5W.  Switching from active to standby results in reduction from 3.5W to 2.5W after approx 15 mins.

    Though above is what Bluesound indicates I think one should be able to design the device for lower power consumption. Why is standby as high as 2.5W  and why is the 15 mins time needed to allow the Node2 to move to standby.

     

    0
  • Tony W.
    Product Support Manager

    Hi Luc

    15 minutes is an industry-standard audio timing for 12v triggers with amplifiers in custom integration. The 2.5W meets EU law for a network-aware device threshold of 3W - the power being consumed at this level is enough to keep the wired or wireless connection (whichever is active) awake to respond to network commands and wake from sleep without having to fully restart and renegotiate network operations.

    0
  • Luc Castermans

    Thanks for you reply Tony. Many in this thread confirm your answer, while bringing the discussion to raise the energy consumption specification to the table. Why not conforming aslo to EPA https://www.energystar.gov/products/electronics/audiovideo/key_product_criteria; which lists a 1W sleep mode power consumption limit, something quite common for TV-sets?

    0
  • Tony W.
    Product Support Manager

    Thanks for the feedback Luc but Audio Streamers fall under different categories with the EPA than Televisions do, otherwise we wouldn't be able to market in the USA as we would have also been subject to that regulation. That being said I have forwarded your feedback along to our QA team for review.

    0

Please sign in to leave a comment.