Headphone volume atpx
Answered
Hi,
I am have a Bluesound Powernode 2I, it was installed yesterday and is running the most recent software.
I am connecting bluetooth to an Avantree Saturn which supports Aptx, it is set to Rx to receive audio for my wired headphones
It pairs and plays music, but the volume is max and it makes no difference whether I adjust volume controls in the app on my Android device and/or on the Bluesound itself. In no way can I listen this way it's far too loud and will hurt my hearing.
The same setup with my Avantree paired to my Android phone works fine and I can use the tidal volume controls and/or volume slider on my phone to control the volume.
Any ideas here? I'd really like to be able to use the Bluesound with Tidal to control volume to my Avantree saturn. This means its useable for my purposes currentlyr streaming)
Thanks,
Rob
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Official comment
Hi Rob
What about the volume controls on the top panel of the POWERNODE - trying to decipher if it is a network packet issue... which it might be. Either way we will want to see the log file of the Player. Please select Help, Send Support Request so we may have more details here. We will then be in touch via e-mail.
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hi tony,
>and/or on the Bluesound itself
In regards to your question, the controls on the Bluesound on top for volume are also completely unresponsive.
I'll work on getting logs, How does your submission / ticketting system work? Is this generated from the app itself? I'll work on that when I get home.
Appreciate your help,
Rob
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Hi Rob
- Help, Send Support request in the App
- e-mail us at support@bluesound.com
- 1-855-531-4666 M-F 8:30-6:30 Eastern North America
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I have the same problem nod2i Earphones Xiaomi Mi True Wireless Earphones 2
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