Unable to see my soundbar and Node 2i
Beantwortet
HI all
I hope to get some answers here since customer support is not replying after more than a week. I am almost at the point of throwing the soundbar and Node 2i into the river. That is how frustrated I am.
I have the Blusound soundbar and Node 2i. Both were working fine with the Blusound app on my iphone. I have since changed to a new iphone and the app has lost both devices. So I reset both and now I can't pair them at all. They connect to my router fine (blue steady light) but the app does not see both devices. No matter how I follow the instruction, I still could not make them work. Any help?
-
Offizieller Kommentar
I made sure the app has local network access turn on. It still does not work.
Then I reboot my iphone and it works !!!!! Thanks.
-
Are all devices on the same WiFi network?
0 -
Yes they are.
0 -
Are you able to connect using another device such as a computer?
0 -
done that. Did not see the player. I even used the LAN cable and not wireless and the app couldn't see it either. Sigh....
0 -
I'm just a Bluesound customer like you so not official support. Have you tried a full reset of the players? Very frustrating.
0 -
yes both devices are reset to factory settings. Thanks for you input.
0 -
When you reset to factory settings the only way the light turns blue is if you connect to it as a wifi hotspot and add it to your network. Are you certain the reset worked?
0 -
yes I am certain the reset worked because I could put them into hot spot mode (solid green light).
0 -
Best to log a support ticket now, you can click the button at the bottom right of this page. Fingers crossed that you find a speedy solution.
0 -
thanks for your input again.
0
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
Kommentare
13 Kommentare