Powernodes visible on iPhone but not on the other

Answered

Olgers

• October 14, 2020 12:47
• Edited

Hello, both my Powernodes 2 are visible on the iPad and my iPhone but not on my wife's iPhone.

What to do?

 

Thanks and regards,

Rob - The Netherlands

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• Official comment

  

  Sam R.

  • October 14, 2020 14:38

  Hello Rob, 

  If she's on iOS 14, this might be related to a security change Apple has made. On your wife's phone, navigate to the phone's (not BluOS app) Settings > Privacy > Local Network, and if BluOS Controller is listed there, ensure the switch beside it is turned ON.

  The phone might need to be rebooted after that before you test. 

  Regards,
  Sam R.
• 

  Olgers

  • October 14, 2020 14:44

  Thanks Sam, you've made her happy.
  Best regards,
  Rob

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• 

  Rob Newton

  • May 04, 2021 13:57

  Hi Sam,

  I have the same issue but unfortunatly the above suggestion did not work. Any other idease ?

  Thanks,

  Rob

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• 

  Tony W.

  Product Support Manager

  • May 04, 2021 17:09

  Hi Rob

  I answered your duplicate post here;https://support1.bluesound.com/hc/en-us/community/posts/360039935813/comments/1500000815781

  On your newer iPhone, open the Settings App, scroll to Apps, Bluesound and enable Local Network. if problems persist, please contact support@bluesound.com

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