My powernode losses connection when playing vinyl

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Jonas Andersson

• vor 2 Monaten

My powernode always looses network connection when I play vinyl records and I have to reset the unit for it to pick it up again. The biggest problem this causes is that I can't adjust the volume from the app.

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• Offizieller Kommentar

  

  Mark T.

  Sr. Support Crew Member

  • vor 2 Monaten

  Hi Jonas,

  Please submit a support request using the BluOS app. This way, our app will automatically send us a log file that our support crew can analyze to help diagnose the issue you are experiencing.
  
  Using the desktop BluOS controller app, BluOS >> Help >> Send Support Request.
  Using the mobile BluOS controller app, BluOS >> Settings >> Help & Support | Send Support Request.

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