Amazon Music Search - Remote service error Bad Request

Answered

Dave Gaber

• August 13, 2022 22:19

As of today I've started to get an error when searching Amazon Music - "Remote Service Error Bad Request."  I can play music just fine in Amazon through playlists.  No issues with other Music Services.  I don't see this exact issue in existing posts - is this a known issue?  Is there a fix?

 

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  Shawn Poag

  • August 15, 2022 13:58

  I'm having the same issue. I can search Amazon music anywhere else but through BluOS it gives a content couldn't be loaded error, bad request. My Amazon playlists and auto generated lists play fine in BluOS but search fails everytime. I've tried logging out and rebooting the node. Logged back in and still the same issue. Anyone else have any ideas? First day with the node hasn't been great.

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  Tony W.

  Product Support Manager

  • August 15, 2022 16:57

  Our Engineering Team has been in contact with Amazon Music. Amazon has located the source of the issue and has begun restoring service as of 12:52 this afternoon Eastern Standard Time.

  You may have to log out and log back in using the Music Services menu in the BluOS App.

  Thank you all for your patience and understanding.

   

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  Art

  • August 15, 2022 17:22

  Tony, it is working now again for me here in Germany.
  No need to log out and log back here.
  Thank you for your efforts.

   

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  SteveK

  • August 15, 2022 17:23
  • Edited

  Thanks Tony,

  I can confirm that, for me in the UK, the issue is resolved. Thanks

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  Roger

  • August 15, 2022 17:58

  Resolved here.... :)

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  Keith

  • August 15, 2022 19:16
  • Edited

  Search is working here..Canada.

  No need to log back out/in.Thanks for getting it fixed!!,Keith

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  John Cunnignham

  • August 15, 2022 19:11

  All sorted for me in the UK, thanks for your speedy help on this.

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