Replacement NAD C700 will only connect to US Amazon Music, I am in the UK

Answered

Adrius

• July 23, 2022 09:43

I have put in a trouble ticket. Still bouncing around the basic responses.

Apparently the C700 should identify location based on IP/ISP. This one doesn't!

My first, faulty, C700 signed onto UK Amazon Music like a dream!

I have tried editing the US Amazon URL to a UK Amazon Music site with no joy!
I can find now way of switching Regions.. on either the C700 or the Amazon sites.

Does anyone here have any ideas?

Adrius42

C700 Currently playing Karl Jenkins Armed Man from my Media Server

 

 

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• 

  Adrius

  • July 24, 2022 07:35

  Thanks for that nudge… it gave me hope….

   

  I just kept trying, and trying,  after multiple emails from Amazon.com telling me I had logged into the Amazon.com website, but no Amazon Music on the NAD, suddenly it just worked.

   

  I suppose the fact that I have both a US Login Account and UK Account has not helped.

  (Sometimes items are not available on the UK site!)

   

  I suspect that there was a glitch at the Amazon End. It looks like the rerouting was an Amazon controlled choice.

   

  I am NOT Logging Off Amazon Music EVER!!!  ;-)
  
  Now how to close the trouble ticket…. 

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• 

  Mark T.

  Sr. Support Crew Member

  • July 25, 2022 15:17

  Hi Adrian,
  
  I think I see your support ticket in our queue. Please continue working with our support team member to figure out what is going on with your player.
  
  Thanks for #LivingHiFi

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