Disable mqa

Answered

Permanently deleted user

• May 26, 2022 13:13

My Tidal account does not offer mqa, yet in Bluesound content is being played as mqa. How can I disable this, please?

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• Official comment

  

  Tony W.

  Product Support Manager

  • May 26, 2022 13:44

  Please log out and log back into TIDAL in the BluOS App. If problems persist, you will have to contact TIDAL.
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  Permanently deleted user

  • May 26, 2022 17:03

  Tidal ask me to contact you for support. So, back to you.

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• 

  Tony W.

  Product Support Manager

  • May 26, 2022 17:24
  • Edited

  Help, Send Support Request and our Support Crew can take a closer look if TIDAL is claiming your account does not support MQA

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  Permanently deleted user

  • May 26, 2022 18:18
  • Edited

  Playback in Tidal is maxed at hifi, yet Tidal Connect to Bluesound and Tidal in BluOS app show and play mqa.

  Have started a ticket to dig deeper. :)

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  Permanently deleted user

  • May 26, 2022 18:17

  For anyone else following this thread, it is not account specific, rather the information from Tidal on certain songs in "CD Quality" has mqa encoded data that Bluesound is detecting.

  Thanks to Siedrick and the Bluesound support crew for the swift reply!

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