Bluesound Powernode - sound cutting out

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3 comments

  • Official comment

    Audio dropouts are almost always network signal strength related. Check out our network troubleshooting guide at www.bluesound.com/network101 or select Help, Send Support Request in the BluOS App and our Support Crew can review your log file and provide some tips unique to your environment.

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    ALI NAQVI

    Hi - thanks. The same problem has arisen again when I tested it again this morning with an excellent wi-fi signal. I have sent you some support requests via the App so hopefully you will be able to review what's happening via the log file and help with a diagnosis and some advice. Thanks again. Ali

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    Mark T.

    Hi Ali,

    I saw your ticket in our ticketing system. A member of our support team will reach out to you shortly.

    Thanks for #LivingHiFi

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