FIXED: BLUESOUND APP WILL NOT OPEN ON MY DESKTOP PC (WINDOWS 10)?

Answered

Gregory Carriere

• April 17, 2022 17:34
• Edited

For some reason I cannot get the Bluesound desktop App on my desktop PC (Windows 10) to open all the way.   The Bluesound  page & logo appears on the screen but the logo is very faint...just sits there and does not open all the way. Was working earlier.   Everything else on the desktop is working ok (e-mail, access to the internet)... Works ok on my PC Laptop (Windows 10) so I know it's not the Vault.   Uninstalled the program and performed a new download but did not help. I can see the Vault on my Network, I can go into it and see all the Artist's & Tracks.....That's how I add songs to the system, I use the desktop pr the laptop.  I also powered the Vault down and powered it back up by removing the power cord and plugging it back in...no change.

Any help would be appreciated.

Well the only thing that I did not do was reboot the cable modem and for some weird reason that fixed the problem....  sometimes don't you just hate computers!...LOL

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • April 20, 2022 12:06
  • Edited

  Hi Gregory,
  
  Try this fix from our old thread - BluOS Controller for Windows 10 freezing on open – The Bluesound Support Crew

  If it still does not work, please send support request support@bluesound.com
  
  Thanks for living HiFi!

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