NODE 3 WONT CONNECT TO MY 5G !!

Answered

Luis Pineda

• January 20, 2022 01:32

Can someone please give me a hand?! I’m about to break this thing! Node 3 is about 20ft from router and it just won’t connect to my 5G, I did not have this problem with the 2i. Any advice or tips are welcome before I return this thing. 2.4 connects no problem, but I get a way better signal with 5G. One more thing is it me or the siunds it’s super warm and kind of Boring???

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 20, 2022 13:56

  During the initial setup of your NODE N130, please wire it to the router for a firmware update. Once resolved go ahead and set up wirelessly. You may have one of the first N130s that went out. We made a slight tweak to the wi-fi driver in updated firmware.

  If issues persist, e-mail us at support@bluesound.com for 1:1 troubleshooting with the Support Crew.
• 

  Gero

  • February 04, 2022 15:57

  Another N130 here with unusable 5 GHz reception. I got a replacement today but it has the same problem. 2.4 GHz works fine, 5 GHz doesn't work at all when more than 2 meters away from the router, with no obstacles in between. This is after updating over wired Ethernet and rebooting the router.

  @Tony: This appears to be a fundamental problem, first reported half a year ago:
  https://support1.bluesound.com/hc/en-us/community/posts/4406387894679-Node-3-N130-5Ghz-Wifi-extremely-mediocre-connectivity

  https://support1.bluesound.com/hc/en-us/community/posts/4415478038807-Wifi-issue-during-initial-Node-N130-set-up

  As long as it hasn't been fixed, how about having the wifi set-up screen point out that 2.4 GHz is the more reliable option?

  This problem is really hard to figure out when you start with 5 GHz. I wasted a lot of time on this. So did the dealer, who now also has a returned device to write off. Not a good start into my Bluesound experience.

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  Ralf

  • February 05, 2022 14:09

  same here. And the 2.4Ghz isn't great either

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  Jappa

  • February 25, 2022 19:15

  Anyone using different SSID-names for 2.4 and 5G? I did during install of my Node (5 months ago). It refused to work properly on 5G. After renaming 2.4/5G to 1 SSID-name: no problems anymore. I use a Asus RT-AC87U router and monitor the connected devices on the router: it is strange, sometimes the Node is active on 2.4G, sometimes on 5G. I recently installed a Powernode. Both devices work fine and most of the time on 5G.

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