BluOs App Volume Increments vs Remote & Hard Buttons

Comments

5 comments

  • Official comment
    Mark T.
    Sr. Support Crew Member

    I misread your question.

    Here is a full KB in regards to adjusting the volume - How do I adjust the Volume for my selected Bluesound Player? – The Bluesound Support Crew

    In my testing, the BluOS app changes +/- 2% and the physical players are +/- 1%.

    We will verify and change the KB.

  • Bjørn Ulvik
    Hi-Res

    I agree with you on this.
    My "workaround"; android phone in sleep mode will make the increments half of what it is when it's on.

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  • Mark T.
    Sr. Support Crew Member

    Hi Pad-Rock,

    In android device, there are two volume bars, one is linked to your android hardware and another is linked to your media streaming source with the device:

    Further, the BluOS Controller app is minimized/running/closed when you are trying to change the volume from your phone volume button then it is automatically attached to the media volume bar by default in the background.

    In addition to that, when you are trying to stream music/video from other sources like youtube or whatsapp and in the background, the BluOS Controller app is minimized and running, they both share the same 'media sharing volume bar'  (which is the 2nd figure) from your device. That's why if you try to change the volume from your device button and any media source is active, the volume gets increase or decrease along with the other media sources volume.

    Hope this answers your question.

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  • Pad-Rock

    Hi Mark, thanks for the reply. I actually use iOS devices rather than Android although I'm not sure I fully understand the response.  I guess the heart of question is:

    • Can the increments of volume change within the BluOs iOS app be made to be the same as those as the physical buttons on the Flex?
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  • Pad-Rock

    Hi Mark, thanks for picking that up so quickly.
    Can I just double check that when making the KB change you intend to make the app to 1% to match the buttons i.e. not make both 2%?

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