PowerNode 1 no sound
Answered
Hi despite a few resets and checking the obvios my powernode now sends no signal to the speakers.
Anyone had similar and manage to get it repaired?
Tried to submit a support call through the app, but got no confirmation mail so positing here as well.
Bought shortly before the 2nd Gen was launched and used regulalry since then.
A few issues along we the way but we miss it.
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Official comment
Please reach out to the support crew via support@bluesound.com so they can help you out further.
In the meantime, I'd also do the following: disconnect your POWERNODE from its power source as well as disconnect the speaker cable for a day (at least 24hrs). Afterwards, try playing music again from it (Radio Paradise would be the best test) starting at a low volume and slowly turning up to see if you get any audio.
Regards,
Sam R. -
I have exact issue with my powernode gen 1. Resets or unplugging for a day did not help. It appears that connectivity is good and I can play the content from my services, but there is no sound coming out of the speakers. @Trevor Harvey - Have you found any solutions yet?
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Please reach out to the support crew via support@bluesound.com so they can help you out further.
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HI All,
I have a similar issue. I leave my N150 unplugged when I am not going to use it for a few days and recently I cannot get any output when I plug it back in and power up. On power up, solid red LED for a while then Blue. Player shows in the App, library all there etc etc but despite App icons showing as playing track no output. It is not the wiring as I did get everything working by restarting with everything unplugged and carefully reconnecting the speakers once the Node was up and running. As soon as I restart the system again I am back to the same issue.
Support have suggested going to a dealer but before I go that last resort I wonder has anyone got any ideas?
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Hi, I have got the same issue. Has anyone got it resolved?
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I had exactly the same issue. I had to unplug 2 x Powernodes due to a room refurbishment. Now when plugged back in they don't output any sound. The speakers are working fine. The units themselves respond to the app and the buttons on the unit update in the app too. I thought it might be the firmware got out of sync with the app while they were unplugged. But now the 2 units are on the latest firmware versions too and still no sound. How can 2 x Powernodes go bad at exactly the same time.
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This has really got my head hurting. I just dumped one of my Powernodes on eBay as spares (gulp) and was about to list the other one but decided to test it. And to my surprise it sprung to life. I only realised it was working because I decided to connect the speakers after powering on the unit - Something I never do, being old school.
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YES! I had the same problem: suddenly no sound in two of my generation 1 Powernodes while the players seem to be working in the app and while another Powernode on the same setting is doing fine. This is no hardware problem so no returns for service needed: just follow the instructions for factory reset (restart after 30 seconds with te mute button pressed unitill blinking red and then waiting until ready). It worked fine in both of my powernodes!
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