Music stops or devices disappear

Answered

Kris Broodcoorens

• August 19, 2021 09:22

Hello,

I've been on holidays for two weeks. Since I came back, Bluesound is acting very strange. 

Music stops randomly, several times a day. It does not matter if I use Spotify, Tidal Connect or the Bluesound app itself. 

The music stops, while the app shows it is still playing. After a while the entire group disappears and Bluesound tells me 'Remote service error: There is no such device'." The only devices shown are the ones not connected to the group.

Then it refreshes and everything is back. 

I have a Node N130 connected to Michi X3, Node 2i connected to Audiolab 8300XP, four Pulse Flex 2i, a Pulse Mini and a Pulse Soundbar. 

The Node 2i is the main device. It does not matter which combination of devices I make. 

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  Kris Broodcoorens

  • August 21, 2021 12:27

  I have rebooted the router and all the bluesound devices twice by disconnecting them from power, waited for at least 30 seconds and then reconnected them

  Unfortunately the problem persists and has reoccured several times.

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  Kris Broodcoorens

  • August 22, 2021 10:46

  Thank you, I wasn't aware of this option.

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