"Internal server error" on Node 2i
Answered
After working flawlessly for months, ever since I got it, today my Node showed repeated "internal server error" messages and wouldn't list albums, or playlists, whichever I was trying to do at the time. It was an intermittent error, but lasted for an hour or so, until I switched off. Maybe it was a one off, but I'd like to understand what the message means and what the solution is?
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Ive had the same issue. I have the vault. It has been fine since I got it end of July. Started to have issues, connectivity, internal server issues from sunday night. Ive been streaming everyday since I got the system, so it has been fine.
I find if you log out and log back into the music service (Im using Amazon HD), it works. But develops the issue again after a few songs. Really annoying! Im at a point now thinking of returning the system as its not really fit for purpose!
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Thanks for the replies. I'm sorry, I don't think I was clear enough with the question. The problems I've had were with Amazon Music, so maybe that's the issue. Also, my Node is hard wired to the router so it's not a wifi problem. This morning I've rebooted the Node after disconnecting the power, and also the router. Now I'll try using the BlueOS app. It may be a coincidence, but we had a fibre broadband upgrade yesterday, when the problem started, though it's the same router and I haven't had to re-enter passwords for wifi devices and no IP addresses have changed.
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Have tried to reboot the router and power cycle etc. Problem still persists. Ive just got off the phone with the BluOs tech support team, they are going to investigate and come back to me by today.
I think this is a connectivity issue while communicating with the external music service (amazon HD in this case). It definitely feels like the bluos system is trying to connect and fails midway. If you force it by logging out and log back in it works immediately. Then develops the fault again.
Lets see what the support team can do. Certainly hope they can fix it with an update. Ive grown a bit attached to this streamer and dont want to change if I can help it :(
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Just to say my Node has been fine today. Maybe it was an Amazon problem and they've resolved it. Thanks again for the responses.
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Good to hear Davywhizz. Mine is also working well since yesterday. I had feedback from the support team that it was something on the Amazon side. Looks like they re-booted their servers overnight ;) and fixed the issue!
Anyway, glad my system is running well. I hate going via bluetooth or airplay, I feel Im losing quality if not streaming straight from the source.
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Another Amazon HD subscriber here.
Yesterday, I used my Node 2i for the first time in a few days
I had the same "Error" problem. Seems to be fixed today.0
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