Vault2 Won't boot up Red light only
Vault2 was working fine. I went on 4 month vacation with Vault2 unplugged. Returned, restored power and internet - all I get is a red light.
Will a reset help?
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You could try a factory reset, this does not erase music stored but does remove all settings and music services.
If a reset does not help then you can contact support directly via email support@bluesound.com
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How can you do a factory reset if the it’s flashing red. That means it has no power and isn’t connected to the internet
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The OP said he has a red LED, no mention of it flashing.
Regardless, instructions to factory reset are here…
https://support1.bluesound.com/hc/en-us/articles/200272046-How-do-I-perform-a-factory-reset-on-my-Bluesound-Player0 -
How long should it take for the factory data reset to complete. My playe has been sitting trying to reboot for minutes. Is that normal?
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Soul Man, Seppi,
We followed the factory reset instructions in the link above to the letter.
We got the all lights as described in the instructions:- Reconnect the player to the electrical power outlet.
- Once the status indicator LED turns Red, pressa) and hold the PLAY/PAUSE button. The LED immediately turns Green and then Red. Continue holding* the PLAY/PAUSE button for 30 seconds.
Note: a)Keep your finger upright while pressing the PLAY/PAUSE button to ensure direct contact. - After 30 seconds, the LED blinks Red – then release the button.
What we did not get is success
The factory reset is successful when the player:
- Wired connection – Connects as a new player (LED turns solid Blue)
We are plugged into a live internet connection and all we get is RED.
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