ioS apps not connecting to Node X

Answered

Rich Weiner

• April 12, 2026 15:14
• Edited

Over the last two days neither my iPhone nor iPad will connect to my Node X. The desktop on my MacBook works fine, so the issue isn't with the Node.

Additionally my phone won't see the Node, except for Bluetooth, when using Qobuz or Tidal Connect, or Apple Airplay. 

Deleting the apps from both devices, followed by download and reinstallation, has not helped the problem. I also unplugged the Node for a couple of minutes.

Since the desktop app sees the Node I'd prefer not to do a factory reset so as to not lose the Dirac settings. 

This isn't a wifi issue since my iOS devices see the Sonos speakers we have in other living areas.

Is there some kind of issue with Bluos not seeing iOS devices?

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• Official comment

  

  Seppi Evans

  • April 12, 2026 19:59

  Better contact support directly then rather than asking the community, details below…

  https://support1.bluesound.com/hc/en-us/articles/217894298-Contact-Us
• 

  Seppi Evans

  • April 12, 2026 18:47

  Do power off your NODE and reboot your router, wait five minutes for it to be fully up and running and only then power on the NODE.

  In the iOS Settings, ensure under Apps that Local Network support is enabled for the BluOS App

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  Rich Weiner

  • April 12, 2026 19:54

  How can rebooting the router make this sense, when we have upwards of 15-20 devices and all their apps working properly? Since I work from home this suggestion is more of an upheaval than may otherwise seem obvious.

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