Firmware 4.14.9 Node Icon Qobuz Connect

Answered
Christophe Yayon

Hi,

Since the last 4.14.9, I encounter issues with Qobuz Connect to Node Icon.

After 2 or 3 songs, the playlist pause and it seems to lost connection.

I have to kill and restart the app (iOS), then reconnect to the Node Icon endpoint and finally restart playing.

3

Comments

5 comments

Date Votes
  • Official comment
    Mark T.
    Sr. Support Crew Member

    Hi all,

    Duplicate post. Please follow this community post - https://support1.bluesound.com/hc/en-us/community/posts/38681638386199-Qobuz-Connect-Disconnect-4-14-9

  • Walter Swiatlowski

    I'm having the same issue but it only occurs when the track resolution  changes,   i.e from 192  to 96 or 44.1 etc. If I select the previous song again then the song  that failed, playback will work again.

    0
  • Christophe Yayon

    Did you have this issue with previous firmware version
    ? In my case, it seems related to the very last version 4.14.9.

    1
  • Karsten Raecke

    Hi,

    As mentioned in the other thread I do have the same issue after the upgrade to firmware version 4.14.9 .

    In my case it also looses the connection in one album after two or three without resolution changes. When I try to use the shuffle functionality it breaks nearly immediately when switching to the next song. I additionally had the situation that I had to restart the node icon as it was not responding neither via Qobuz connect nor via the BluOS App (Android).

    I sent an email to the support team. I hope they respond soon.  

    1
  • Walter Swiatlowski

    Yes, this issue started with the new firmware. I can confirm this issue for me only occurs on resolution change. I can play multiple albums of the same resolution without any issues. Also, this issue does not occur for me with the BluOS App only with Qobuz Connect. My signal chain that I’m using is Icon to USB to Holo May KTE Dac.

    0

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