Qobuz Connect Disconnect 4.14.9
AnsweredHi,
Since the last 4.14.9, I encounter issues with Qobuz Connect to Node Icon.
After 2 or 3 songs, the playlist pause and it seems to lost connection.
I have to kill and restart the app (iOS), then reconnect to the Node Icon endpoint and finally restart playing.
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Official comment
Hi,
I’ve forwarded your feedback to our Quality Assurance team, and they are currently investigating the issue. Once it’s confirmed, the fix will be included in a future BluOS firmware update. -
Hi,
I have the same issue.
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Did you have this issue with previous firmware version
? In my case, it seems related to the very last version 4.14.9.0 -
No, I have the issue since the upgrade to version 4.14.9 . With the previous firmware version I had no issues.
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I have exactly the same issue with Qobuz connect as well since the update and my BlueSound Node ICON.
No issues before the update. The network connection to my Node ICON is hardwired.
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I also have issues with Qobuz connect and 4.14.9. Sometimes a new track starts, then stops for a second and then continues. More seldom it just stops playing and must be restarted.
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I also have the same issue. In my case, it occurs on a change in track resolution. In my case, It only occurs for QOBUZ Connect and not the BluOS App.
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Hi,
I got feedback from the support team:
"Hi Karsten,
Thank you for contacting The Bluesound Support Crew.
Following discussions with our Engineering team regarding your specific issue, they have replicated the issue in our labs. Our Engineering team will conduct further investigation and provide a fix for this issue in an upcoming firmware update.
Unfortunately, we in technical support do not receive timelines for future development and releases, so I cannot provide a definite date for when this update will be available. Nevertheless, please be assured that our Engineering team is diligently working to resolve this issue as promptly as possible.
Our team may contact you directly if they require further details regarding the issue you're experiencing.
I apologize for not having an immediate solution for you.
Thanks for #LivingHiFi.
Regards,
Charmain K.
The Bluesound Support Crew"0
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