Comments

35 comments

  • Rebecca Lynch

    Thanks, @Jens! I will keep that in mind. I was really excited about these products, so I hope I can still make them work. If my friend can at least give me a sanity check this weekend to make sure I'm not doing anything that might be causing the errors, I'll feel better about bringing in the support crew.

    I've been doing a lot of reading online about hi-fi components but as with most new ventures, it's different once you actually give it a try! Appreciate the feedback :)

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  • Martin Hayman

    In an earlier post, 5 months ago, I noted my reservations about the difficulty of setting up the BlueSound Node. Those difficulties all went away when I attached the device to the router (FritzBox Mesh, a German product) using a cable. That naughty networking nonsense went away directly and all has been entirely reliable since.

    Can anyone tell me (eg a mod) if the hardware purchase comprises a subscription to Radio Paradise and Qobuz? I have listened to both, a lot, but have yet to be invited to pay for a sub.

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  • Tony W. - Product Support Manager

    FritzBoxes are no fun from our end...

    Radio Paradise is free but Bill Goldsmith, the owner does accept public donations to keep this free service running. Check out www.radioparadise.com for details.

    Qobuz is a paid-only service - unsure how you are getting it without a paid subscription. Though I have heard of cases where people bought the floor model and the dealer forgot to remove the stores' account... If you enjoy the service... check out www.qobuz.com for different options and tiers.

    Adding more Players does not affect your subscription levels in any way...

    (Mod note - I really need to change the name of this thread...)

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  • Rebecca Lynch

    Hello, just wanted to follow up on my earlier post. Again, apologies for the frustration! I usually try to be more constructive when reporting issues. (Note to self - in future, take a few deep breaths before posting!)

    Rather than tackling everything at once, I'm setting up components one at a time: Pulse Mini 2i speakers first, then once they're working and I understand the BluOS controller, I'll add the Powernode. Both speakers are working on AirPlay so that's a good start! (Also, I didn't realize I was on an Android thread, so I'll post in the right section in future!)

    About the music library issues, I thought I'd try an index rebuild (based on this thread from 2 years ago). Initially my entire local library (~4000 songs on internal Macbook drive) was indexed and working, then after a few days I got the "Host is Down" error message. If that happens again I'll post a separate request.

    Sincere thanks again to everyone here who replied with encouragement! I'm not a big tinkerer but more components add up to more complexity, so I'll learn as I work through it! These speakers really sound very nice with lossless!!

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  • Tony W. - Product Support Manager

    "Host is Down" means Bluesound can no longer communicate with the MacBook - make sure it didn't power down or something. If you get repeated Host is Down errors, our Support Crew can make some best practice recommendations by selecting Help, Send Support Request in the App and reviewing your event log file.

    Happy to help

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