RT-100 does not connect to Pulse Soundbar 2i

Answered
Bryan Tam

Why is Bluesound support have been trash lately. I left a VM, opened a ticket, now I'm at my last straw, I'm going to try the community. 

I bought the RT-100 so I can connect the Bluesound Pulse Soundbar 2i with my Tannoy Sub. I can't pair it the RT-100 with my soundbar. The sales rep told me that I could add a sub by buying an RT-100. The instructions are difficult and there isn't an option. 

Any anyone out there? if not I'm returning it

 

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Comments

3 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    https://support1.bluesound.com/hc/en-us/articles/115000168948

  • Bryan Tam

    Hi Tony,

    I'm familiar with that article. I have a non Bluesound sub.

    For pictorial purpose: Soundbar 2i > RT-100 > Non-Bluesound sub. 

    How do you pair the RT-100 with Soundbar 2i? I tried all 3 channels, nothing works!

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  • Tony W.
    Product Support Manager

    I understand you are working with our level 2 team - Please continue to work with our Support Crew as they will be happy to assist.

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