NAD M10 screen problem

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    Sam R.

    Hello Carl-Johan,

    White lines across the screen are not a common or known issue insofar as I have seen; I've updated my M10 to the latest firmware and these lines do not occur. 

    Your case has been escalated. A member of the support crew will be in touch. 

    Regards,
    Sam R.

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    Ron Sjoerds

    Sounds like same bug that is already in for a few FW versions (stripes, greyish screen, see other posts). So be welcome. BS has not been able to solve. Unplug the unit, wait a minute and power up again. Then everything is back to normal. Usually happens after the unit falls "asleep" and has to wake up again for playback. 

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    Carljohan Nordberg

    Hi Ron,

    Thanks for your quick response. If this problem is known and something BS has not been able to solve so far, I will return the product to the store today and buy another brand. To unplug, wait and power again doesnt sound like a permanent solution.

    A product for about USD 3000 must be able to perform better!

    Kind regards,

    Carl-Johan Nordberg

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