Very slow BluOS Controller - Mac desktop 10.14.1

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    Wesley P.

    Hello Colin,

    To have us investigate this issue further for you, please send us a diagnostic log from your player the next time these issues occur. 

    The log can be sent by selecting Help > Send Support Request through the BluOS app. Once we receive the log, a member of our support crew will gladly investigate this further and work with you to find a solution.

    Regards,
    Wesley P.

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    Colin McEnearney

    Thanks Wesley P.,

    I will do that.

    One thing that jumps out right away though now that I am looking around under Help, is in Help > Diagnostics the wifi signal strength is shown as "weak". However, when I put my laptop (MacBook Pro (Retina, 13-inch, Mid 2014) in the same place it shows full bars and operates normally. Does that sound right?  I wouldn't expect the Node's wifi card to be much different from a 5yo laptop...

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    Thomas Mead

    Hello Colin,

    I was having the same issue with Tidal stalling when I typed a band "search".  I got the standard "please understand the app

    is always under development" answer which doesn't help at the time.  I eventually because of (Windows 10) other apps slowing down as well.  I did a full "refresh & reinstall" of Windows and now it works perfectly.  Maybe with your Apple products the same thing will help.

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