Node 2i standby

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  • Official comment
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    Tony W. - Product Support Manager

    Are you using a 12V trigger cable? 

    Check your DAC settings about trigger cables and ensure you are set up correctly. If you think you are, please select Help, Send Support Request in the App so we can look at the log and review...

     

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    Diethard Wehn

    Thanks, Tony, for your reply. No, I do not use a trigger cable. The music hall DAC checks whether there is a signal on one of its inputs, and - if not - will set the DAC into standby. (I checked the manual, but it is not described there. https://musichallaudio.com/wp-content/uploads/2018/03/music-hall-dac-25.3-digital-analog-converter-manual.pdf).

    When I use the DAC with the Teufel Connector, it will switch into standby soon after stopping the streaming. Together with the Node it keeps "alive", although I tried to switch off Bluetooth and clear the playlist.

    I will send a support request in a few minutes.

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    Mark Everett

    Looking back through previous requests this seems to be a recurring issue which several users have raised in the last few years. I too have problems with my external DAC (Chord 2Qute) never going into standby when connected to the Node 2 unless either vacation mode is activated or power switched off at the mains.

    Like Diethard I have tried all the previously suggested remedies - ensuring that Bluetooth is disabled and fully purging any playlist but there appears to be absolutely no change in the status of Node 2 after 15+ minutes of idle. No matter how long I wait a control signal is consistently present on the digital output causing the connected DAC to stay active indefinitely. Surely the Node 2 digital outputs should be electronically muted after an idle period - or at least an option to do this be available in the player settings?

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  • Hi Mark

    What does your external DAC's support group say about their DAC not shutting down? Have you also tried changing the optical cable to ensure the one you are using is discharging properly?

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    Diethard Wehn

    Tony, thanks for your reply.

    What do you mean with the "discharging of the optical cable"? I use the same cable that I used with the Teufel Connector that let my DAC fall asleep.

    I just contacted the manufacturer of my DAC (musichallaudio.com) and asked what would make their DAC to fall asleep and what might keep it alive. I will post the reply here as soon as I will get it.

     

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  • I mean stray light strand packets that are not dissipating due to flaws in the fibre or poor quality plastics in the fibre.

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    Mark Everett

    Hi Tony,

    I do not use the optical TOSLINK output from the Node 2 to connect to the external DAC - rather the electrical coaxial digital output. However, I have the same issue when I substitute my external Chord DAC with an ARCAM IRDAC. In both cases the external DACs detect a valid SPDIF signal whenever they are connected to the Node 2 as identified by status LEDs on the boxes.

    The 'detected signal' indication is present at all times (even hours after the music has stopped) unless either the Node 2 is set to Vacation Mode or the coaxial cable is physically disconnected in which cases the DAC immediately goes into standby. Ideally the Node 2 should disconnect the SPDIF signal from the digital outputs when in an inactive 'sleep' state since this status would then propagate through to the external DAC. I'm beginning to think that there is no such sleep status on the Node 2/2i - or if there is it is never being invoked. 

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    Diethard Wehn

    Searching for a solution I looked for a remote controllable optical switch to disconnect the DAC input from the Node output. But up to now, I did not find any switch that really supports 24/192 connections, only up to 24/96. So now I use a controllable power switch to turn off my (not remote controllable) DAC whenever I don’t stream music. At least it works for now ;-);

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  • I am having a hard time replicating your issue with the DACs we have onsite. I have forwarded your feedback to our Quality Assurance Team to investigate further and see if they can improve the experience in a future release.

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    Diethard Wehn

    Thanks for your efforts, Tony. 

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    Mark Everett

    Yes, many thanks Tony. 

    I appreciate this issue isn't a big deal - just a small irritation for me with my particular setup :o) 

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