BluOS Controller App does not find many albums on TIDAL

Comments

10 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Jens

    Please try resetting your connections to both these services;

    In the Music Services meu, please select the services and logout. Select Help, Diagnostics, Reboot. Once the player is in Ready mode again with a blue LED, reselect Music Services and log back in.

    If problems persist, please select Help, Send Support Request so we may take a closer look.

  • Stelvio

    Under Music Services > TIDAL make sure that you have checked "include explicit content".  I think the fun police might cut out a whole album if one song contains a single instance of some naughty word or other.

    2
  • Jens Künzel

    Thank you, Stelvio, that worked! I have changed the setting in TIDAL (via the BluOS App), as you said, to now include explicit content, and now all albums appear. There were really no "explicit" album titles among them ...

    0
  • Ulf Steingrüber

    I can only play "CD" in Bluesound even though it exists as HiFi at TIDAL which I have a subscription with. How is this happening?

    0
  • Scott Branham

    This is listed on the bluOS page, but not working after 4.0 this is why I have little to no access to comtent im paying for. BLUEOS--> "To restore the complete TIDAL catalog, select Include explicit content in the TIDAL Authorization screen. <--- THIS IS NOT WORKING. THANKS.

    0
  • ftumpt

    I can confirm that Including explicit content for Tidal no longer works in Bluos Controller. If user marks to include the explicit content, nothing happens and after returning back to the Tidal management screen the explicit content is marked as exluded. 

    0
  • William G Newby

    I am having the same issue. The setting for explicit content doesn't stick.

    0
  • Scott Branham

    When 50% of content your paying for isn't allowed, it's what's the point of a Node? My frustration is about to land this box on ebay...

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  • Oscar

    I am having the same issue. The setting for explicit content doesn't stick since bluos 4, when playing directly from Tidal ("Tidal Connect") it does work, but it renders the bluos app useless

     

    0
  • Tony W.
    Product Support Manager

    Hi Oscar

    Look for an update on this very soon. Meanwhile the workaround is posted here;

    https://support1.bluesound.com/hc/en-us/community/posts/18941075803671/comments/19483701539351

    1. Log out of Tidal in the BlueOS app.
    2. Before logging in, make sure you select “No explicit content”.
    3. Log in to Tidal again. Now it should automatically switch to “Include explicit content”.

    0

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