Connection falls out/in randomly, begins playing Spotify or vault randomly

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    Wesley P.

    Hello Peter,

    I'm sorry to hear you have been experiencing issues with your players. To help us look into this further for you can you please send a diagnostic log from your player the next time this issue occurs. The log can be sent by going to Help > Send Support Request in the BluOS app.

    Please send us this log and we will gladly investigate this further for you.

    Regards,
    Wesley P.

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