Connection falls out/in randomly, begins playing Spotify or vault randomly



1 comment

  • Official comment
    Wesley P.

    Hello Peter,

    I'm sorry to hear you have been experiencing issues with your players. To help us look into this further for you can you please send a diagnostic log from your player the next time this issue occurs. The log can be sent by going to Help > Send Support Request in the BluOS app.

    Please send us this log and we will gladly investigate this further for you.

    Wesley P.

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