How to display sample rate, bit depth, and file type on all controllers?

Music Lovah

Hi,

 

I have a node 2i and I am really happy with it. I have Tidal hifi and Deezer hifi subscriptions. I understand there are icons that are supposed to show the type of file and quality being played but it is not exactly useful since they're just icons and they are too generic.

 

I use the Android and Windows desktop controllers. I would like to see the exact file type, sample rate, and bit depth for every song being played. If this is already available somehow, can you please explain where I can find it?

 

If it is not already present, I think this is a really important feature that ought to be added. I have had Tidal hifi for a while but my Deezer hifi account is new. When I use the Deezer desktop app, the sound quality settings don't seem to have any effect according to my Oppo 205 USB DAC. So BluOs could be really helpful in letting us know what we're paying for!

 

I posted this in general because it applies to multiple controllers. I'm sorry if this is not the appropriate subforum.

Thanks.

7

Comments

46 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Music Lovah

    The information is readily available for those who want to know it ; https://support1.bluesound.com/hc/en-us/articles/201638736

    In our experience most have asked we don't clutter the display...

     

  • Adam Brosgall

    I agree with the OP. In fact, everyone I know who has a bluesound node 2i wants the technical info for each song fully displayed for every song as it plays.

    No one is worried about ‘clutter’! Please add this info ASAP.

    6
  • Ismail

    Any update on this? Or just fall on deaf ears?

    6
  • Music Lovah

    This doesn't help, and neither do the colored icons. They are much too vague to be useful. That it's more than 48KHz doesn't tell me much. I want to see exactly what the file is.

     

    Please, make this info available. And we should not have to click anything. There should be a UI option to show it at all times, or suppress it for those who don't want to see it.

    5
  • Adam Brosgall

    Exactly! Would be a huge improvement, and it seems to be pretty standard on many comparable streamers and DACs. Hope they are paying attention.

    5
  • Rick Payne

    I just received a Node 2 from Amazon to try out and this is something that I expected to be present.  When playing the first song I started looking for the tech information.  This is a big miss from BlueSound. 

    5
  • sltslde

    It would not add any "clutter" since the icon is already here. Just add the possibility to click on it to display details.

    Thanks.

    4
  • Mplankm

    I own a Node (2021) and obviously there is no way to show bitrate or frequency also now, as long as I can see… it is a big improvement that we need, given that we pay for hi res streaming and we want to check what we get

    4
  • YT Won
    • Edited

    Where is Technical Info?

    Technical Info showing when only play local file.

    We want show when play tidal and other Music service.

    Display sample rate and bit depth is basic of the music app.

    Many users want display sample rate and bit depth but why not update app?

     

    4
  • Music Lovah

    Thank you. I tried it on the Windows desktop app and I do not have Technical Info as one of the context menu items. I have Info, but that only brings up the info about the album being played (history, background, musicians etc.) along with a picture of the cover.

    I'm using Windows App: 3.4.7 BluOS: 3.4.20 (could not cut and paste, typed it here hopefully without errors). I always accept all updates for the app and player immediately.

     

    Is there somewhere to look so I can figure out why the context menu item isn't available? I tried in both the play queue and on individual songs in an album which were not in the play queue.

     

    Thanks.

     

     

    3
  • Joe Vanderkooy

    With additional investigation, we have discovered the TECHNICAL INFO is only available when you are playing tracks from your Library or Hard Drive. It will NOT work wwhen you are streaming from Tidal. Correct? 

    3
  • sltslde

    Hello,

    Some months later the problem is still there: on the current BlueSound mobile application (on Android, the 7th of April 2020 used with a Bluesound Node 2i), there's no way to display the detailed format information of the music streamed (MP3 128kbps ? MP3 320 kbps ? FLAC 16 bits 1411 kbps ? etc).

    For example, for Deezer, an "Hifi" icon is displayed but we don't know if it's just because we have an "Hifi" subscription or because it is really what is streamed, and anyway it is not precise enough.

    Is it planned to allow the user to display the format details of the music which is currently streamed (by touching the icon for example) ?

    Is there a ticket on your side, and if yes, for when is it planned to be released?

    Thanks,

    Val.

    3
  • Luis

    I have signed up just to ask for it to go live.

    3
  • Paul M

    I also expected to see this feature on a £500 streamer. Can we at least have a statement on this?

    3
  • Urfi Ahmad

    I just got the Node 2i and was expecting to see this but am disappointed that it’s not available.

    3
  • Music Lovah

    When playing from Tidal, I have Info but not Technical info in the context menu. When playing from Deezer, I don't even have the Info item available, Only Favorite, Add to Playlist, and Delete from Play Queue.

    2
  • Joe Vanderkooy

    Technical info not showing up for me either....BluOS Controller....IMAC...

     

    2
  • Kevin Bateman

    I do not have a context menu beside the tracks in the play queue in Mac OS. I do have a context menu beside the tracks on the iPad, but "Technical Info" is not a choice. How do I access the Technical Info?

    2
  • Vincent van der Leun

    A while ago I, too, was looking for this and couldn't find it.

    FWIW personally I had expected to find this info included in the - well - "Info" option in the context menu.

    2
  • Mark T.
    Sr. Support Crew Member

    Apologies to all for not responding to this article.

    BluOS 4.0 is coming and the sample rate display will be on it.

    https://youtu.be/jS3LKCdop_g?t=180

    2
  • Tony W.
    Product Support Manager

    On the PC it's Right Click or Cmd Click depending on your OS Flavour...

    1
  • Kevin Bateman

    No...there is no "Technical Info" option when using Cmd Click on Mac OS. There is "Info" but that does not provide the technical information.

    1
  • KB

    Need this sorted please - Node 130

    1
  • Deniel

    Bluesound, pleas for God's sake add technical info in App.
    I wanna know what sample rates and bit depth my streamer/amp is getting from Tidal, HDM, and Optical.

    "In our experience most have asked we don't clutter the display..." is not a valid excuse, you guys are outsourcing BlueOS to NAD for $4999 AMP/Streamer and I can't see tech info from an app? C'mon!!!

    Also, this feature can be optional with a switch to turn it on or off from the settings 

    1
  • Paul M

    Support team, can we have some input on this please as there is an obvious demand for this feature. Thanks

    1
  • Vadim

    I would like to raise the issue again: the official response from Tony W from 3 years ago suggests that we can access technical info for songs from streaming services, but like many here I do not see that option for streamed songs. It's a very basic feature, is there a way to access it?

    1
  • BluOSfan
    • Edited

    Just got a NAD M10 over Christmas, and shocked to find out the on BluOS, basic bit rate information is not even available, so I immediately googled and found this thread.

    Right away there is a misleading answer on top from 3 years ago that made people think that "Technical Info" is actually available. Only when you read further that you realize this feature is not available.

    What's going on here? I don't like what I am seeing! Is this an indication of the rest of how BlueOS functions?

    1
  • Ismail
    • Edited

    Coming back here because of email notification. Replied to this thread to ask on the same thing many years ago when I first got my Node2i. If I'm not mistaken this features was available even before I got my unit, and then it was removed. I believe Bluesound unable to deliver the high bitrate from provider like TIDAL, Qobuz, etc hence removing it completely to avoid backlash.

    None of the staff dare to respond here. That speaks volumes. Just remove all the misleading "high definition" wording from all of your ads if you can't deliver. Bad marketing tactics.

    1
  • Vadim
    • Edited

    I'm ready to give up and sell my Node2i. What would be the closest alternative that shows the quality of all music played regardless of the sources? I would need at least an ethernet port, optical in, and RCA out.

    Thanks!

    PS: I just noticed the WiiM Pro recommendation in the thread. It has all the features I need and does show sample rate etc. It also costs 1/3 of the Node. 

    The reviews are not too excited about the quality though: https://www.audiosciencereview.com/forum/index.php?threads/wiim-pro-review-measurements-streamer.42300/

    But the reviews for 2021 Node or Node 2i are not much better: https://www.audiosciencereview.com/forum/index.php?threads/bluesound-node-review-streamer.25578/

     

    1
  • Paul M

    Bluos 4 working very well for me, streaming Qobuz via android app - file type, sample rate and bit depth all displaying nicely.

    1

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