DROPOUTS STREAMING TIDAL

Answered

Mark Eckert

• August 17, 2019 10:51

Hi,

I am using the Bluesound APP with my Android Tablet. 

The Node 2 got a cable connection to the router.

and now i have lots of dropouts.

what i can do?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • August 19, 2019 13:38

  Your Audio Drop outs are network related, even if your player is wired...

  • Log out of TIDAL in the Bluesound App
  • Reboot your router.
  • Wait 5 minutes
  • Reboot your Bluesound Player
  • Wait another 5 minutes
  • Log back into TIDAL

  If problems persist, please select Help, Send Support Request so we may view the log file...

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