Roon Problems with Powernode 2i

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4 comments

  • Official comment

    Hi Christopher

    Sounds like your POWERNODE 2i is coming out of stand by and the front end is getting clipped as the Amp powers up. Try disabling standby in Settings, Player.

     

     

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    Christopher

    This makes no sense. I will try disabling the setting, however, I presume the amp goes into standby after some period of inactivity. As you can see, these problems are happening when the unit is in use. Unless the unit is entering standby when it shouldn't.

    What are the conditions that cause the 2i to enter standby? Does the unit properly recognize material being sent from Roon as being in an 'active' state such that entering standby is prevented?

    Also, in looking at the logs, I see no evidence of it entering standby. Do you see this in the logs I sent?

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    Tony W. - Product Support Manager

    If idle for more than 15 minutes, the amplifier will shut down by default as required by the EU for power consumption reasons. It may take a few seconds for the amplifier to auto restart when content is detected. You can disable this in the settings. 

    As you have entered a Support Request (which I see in our queue) I will let our support crew continue to follow up with you directly...

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    Christopher

    Okay. Please refer them to this thread as the symptom description is here and not in the initial support request (initiated from BS App).

    I would guess based on your description that the standby condition is not the cause.

    I'll wait to hear from support.

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