Hi Bluesound crew.
I'm writing my problem here because it remains unanswered from the official path (BlueOS/ Help/ Request)
My NODE 2 distort the low midranges frequencies (piano, brass instruments, voices) . The sound is very harsh. The only way I can remove the distotion is by enabling the tone controls but I'm losing a lot of dynamics. I tried rebooting and reseting it but the problem remains. The unit was purchased less than a year ago.
The symptoms are very similar to this case:
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