NODE 2 Distortion
Answered
Hi Bluesound crew.
I'm writing my problem here because it remains unanswered from the official path (BlueOS/ Help/ Request)
My NODE 2 distort the low midranges frequencies (piano, brass instruments, voices) . The sound is very harsh. The only way I can remove the distotion is by enabling the tone controls but I'm losing a lot of dynamics. I tried rebooting and reseting it but the problem remains. The unit was purchased less than a year ago.
The symptoms are very similar to this case:
Thank you!
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Official comment
Hi Charles
Thanks for your patience. Are Support Crew is continuing to look into your issue. Quickly though, if enabling Tone Controls resolves the issue, then your problem is not Bluesound Hardware related. Check your connections.
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Hi Tony and thanks for replying!
I'm not following you when you say that it is not the Bluesound hardware (or software) when I'm enabling the Bluesound tone controls within the app settings menu...? Connections are the same with or without tone controls...
If that helps, I'm using the Bluesound DAC (Audio out) to my amplifier and the problem is the same on 3 different amplifiers.
However, the sound is fine when I'm using the digital coax but I want to use the NODE on the amplifier which does not have a digital input.
Thanks!
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Hi Charles
I am escalating your issue. Our Support Crew will be in touch.
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Ive just installed a new Bluesound Node 2i. I use it connected to a Dynaudio Connect via Toslink cable and have Dynaudio XEO 30 speakers. When using no "klank-kleur instellingen" the midtones sound distorted. When use "klank-kleur instellingen" it sounds much more smooth and no distortion. Fixed audio output doesn't help.
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