Node 2 solid red light

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16 comments

  • Official comment

    Hi Tom

    I am escalating you to our Support Crew. We will have some more detailed questions to ask you and will be in touch.

    Thanks for your patience.

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    Tom Gjesteland

    Thanks Tony. 

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    Tom Gjesteland

    Hi Tony. 

    Have not heard from the support crew? 

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    Jallon

    Hello,

    Same issue for me... do you have any advise ?

    I guess the node 2 is permanently damaged... 

     

    Thanks.

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  • Hi Jallon

    We will be in touch but sounds like it may just be having a problem connecting to the Network during update...

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  • Avatar
    Job Horvers

    Good afternoon,

    I have the same issue. After trying to update the Node 2 by using a USD stick with the latest software, the light remains red. Even after an couple minutes without power.

     Could you please escalate this to the support crew? Thanks in advance!

     

    Regards,

     

    Job

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    Donald Schlack

    Has this issue been resolved? Having same problem.

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    Samuel Silkestrand

    Have the exact same problem. My Node 1 is constantly red. Wireless does not work, ethernet does not work. I have tried unplugging and replugging everything. I tried to do a USB firmwire upgrade but don't think it worked because no red&green blinking as stated in information.

    Please escalate.

    Thanks!
    Sam

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  • Avatar
    Roeland

    Hello,

    Here also the same problem with my Node2. The light remains red.
    What's the trick/solution?

    Can anybody tell?

    Thanks for sharing.

    Roeland

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    Job Horvers

    Hello,

    Unfortunately the powerunit in my Bluesound was broken after a thunderstorm. It had to be repaired.

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    Donald Schlack

    Repaired or replaced? Bluesound is only offering me a replacement.

    "We can offer the out of warranty price as follows:
    A-Stock -  $374.25 plus shipping
    Recertified Stock  -  $249.50 plus shipping"

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  • Avatar
    Roeland

    Job, thanks for your reaction.

    Are more solutions known? Or is it always a broken power unit?

     

     

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  • Hi Roeland

    We will need more details as your issue may differ from Donald's. I am escalating your issue to our Support Crew.

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    Robert Fiorita

    I have 4 of these and one unit is doing the same RED LIGHT ONLY routine

    cant see it on WiFi or bluetooth

    reset several times and only stays red

    please advise on what to do

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    Alexander Gill

    Hello,

    my Node 2 show the same issue constant RED LED.

    What to do to solve the issue.

     

    Alex

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    Roeland

    Hello  Robert/Alex,

    I bet that the answer will be 'escalating your issue to our Support Crew'.

    But keep in mind that you have to buy a new one.....

    I see many of these complaints come by, but I start to doubt the quality.

     

    Roeland

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