Add new player: no network found

Kim Shore

• January 18, 2019 01:23

I have used my Pulse mini before but since moving to our new place with a broadband modem, I can't connect the computer via the wifi. When I go to the "connect to wifi"  dropdown menu, it says "no network found"? 

Can we please set up a remote session? 

Thank you

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 18, 2019 17:07

  Hi Kim

  We will be in touch, but it may be faster to just plug the PULSE MINI into the router directly using a network cable. It should then appear in the App where you can select Settings, Player, Wifi and update the wifi settings.
• 

  Kirsten Schweikert

  • January 09, 2023 16:40

  I'm having this same problem. I have reset the pulse mini.  When I try to add the player in the app, it can't be found, but I can see it in my phone's wifi and bluetooth menus.

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