Create multiple groups with same speakers

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  • Official comment
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    Tony W. - Product Support Manager

    Hi Andre

    Thanks for the feedback, I have forwarded it along to our Product Development Team for future Consideration...

     

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    Laskabom

    I have to add my +1 to this post. Bluesound certainly makes great products, but the lack of this feature makes me consider selling my speakers - and also makes me not want to buy more speakers.

    Consider this @bluesound:

    I have several rooms, and depending on the situation (party, family dinner, watching tv, etc), i want to activate a different "scene" (or group if you want) of speakers. I want to easily be able to select for example "All rooms", "Livingroom" or "Bathroom and livingroom", inside Spotify. If i am to achieve this today, i have to go into the blueos app, and manualy group/ungroup stuff, which is not the 1-click solution people want. I don't want to spend time on grouping/ungrouping stuff every time, i want my own custom groups - where speakers can belong to different groups at the same time. The more speakers you have with todays solution, the more cumbersome it will be to do this. So it scales, negatively.

    If this won't be fixed anytime soon, i will probably switch to another multiroom solution.

    And this is not a spotify limitation. This is a grouping limitation in Bluesound that should be prioritized to be fixed asap.

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    Jaap de Bruin

    +1
    I fully expected this to work when buying this product. Great sound, but this feature will make me recommend it to others (and not recommend if not solved). Hope to see it very soon, bit of a disappointing aspect for now..!

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    Eric Carlsson

    +1 from me. I have 1 soundbar and 2 pulse flex in the same room. If I want surround sound I have to create a fixed group. But then if I want to listen to music on all speakers I have to ungroup the fixed group....and then do it all over again for surround if i want surround sound. What a hassle! Made me very dissapointed, and can not recommend this system for anyone in my situation. This must be fixed, and should have prio 1 for development. Very happy user of Bluesound otherwise, but this made me unhappy.

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    Carl-David Granbäck

    I totally agree about this feature! As it is now, I don't necessarily want to play on all players at the same time, but I'd like the possibility if I'm moving between rooms. But as it is now, I have to go and group and ungroup all the time if I want to toggle between single-room and multi-room. That's not very convenient.

    I guess it's a pretty simple feature if the "add new player" view always contains the already existing players, so that they can be added to the main list an grouped into new groups. And of course some logic to prevent duplicates when adding/ungrouping the players.

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    Carl-David Granbäck

    @Tony: You can only add rooms if you have speakers that are not assigned to a room yet. Which means one speaker can only belong to one group at a time, which sucks.

     

    My scenario is as following: I've got three speakers. Two on my entry floor, one on the upper floor. I'd like to be able to stream to each one of them individually (of course), to all of them, and to only the entry floor (containing two of the three). How do you mean I can achieve this with the iOS app?

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    Carl-David Granbäck

    @Tony: I was under the impression that the concept of "rooms" in the app where static and not so dynamic as you describe using this feature. I thought you'd set up rooms, and then rarely touch the setup. Thing is, I'm using Spotify Connect to stream songs, and when I have created rooms, they, just like individual players, appear in Spotify and can be selected as output. However, the way you describe how these scenarios could be achieved, there's no way I could solve that only using Spotify since I won't be able to have "Main Floor" and "All" available there, since a speaker cannot belong to two rooms at the same time. You'd have to open up the Bluesound app, ungroup and group, then switch to Spotify and play the sond you wanted to hear. Can you see the use of the feature me and Andre are trying to push?

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    Jon Severin Eivik Jakobsen

    I agree with and support the inclusion this feature request. Soundbar by the TV, Flex-es on the kitchen, bedroom, hall.

    Ideally, I should be able to use the following groups:
    - All speakers
    - Movie time
    +++

    in addition to having each separate speaker available as individual playback devices.

    I do understand it would take a bit of time to make this happen, so in the mean time I will be using the work around.

    PS: Thank you Bluesound for making a great product!

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    Gaute Johan Johansen

    +1 from me as well

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    Jon Severin Eivik Jakobsen

    Tony W.

    To be frank, this is utter male bovine feces. The question is not about Spotify, the question is about being able to group one or more speakers in the BluOS App, while keeping them as solo speakers, as well as having multiple speaker groups containing different speakers already included in other groups.

    Pardon my language. Spotify isn't even part of this problem, because it's impossible to do the proper grouping in the BluOS app.

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    Laskabom

    Tony, take a look at how Google Home speakers do multi grouping. You can for instance have groups of "kitchen" and "everywhere" at the same time.

    So the speaker has two or more groups, and you can choose which group to cast to.

    If google can have multi groups towards spotify, then it should be possible, right?

    However, switching audio source in the Blueos app could be fine, because its not only a spotify issue. A common issue for me is listening to music in every room, and then watching netflix in a specific room. Now i have to group and ungroup, which is very tedious. I really, really do not want to do these groupings more than once. Not every time.

    So a solution could perhaps be to define your groups in blueos, with support for multi speaker setup, and then just select in the blueos app which group youd like to have active /playing to.

    I suggest you discuss this with UX and tech architects, because finding a solution to this is essential for having a good multi room audio system.

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    Laskabom

    Agree @Thierry. I'm considering buying the new Nad M10 because of streaming (integrated bluesound), however - if this issue is not resolved / improved on, then i'd rather sell my current bluesound setup.

    We need an easy ("one click") way to select the right combination of speakers.

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    Andre Camp

    This conversation keeps on going and everytime we have to explain the problem again. So I don’t get the feeling something is happening with our comments. And again, it has nothing to do with Spotify. Just have a look how Google or Sonos works...it should be easy. One speaker in multiple groups without grouping/ungrouping each time.

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    Jason Wolford

    + 1

    I manually change my speakers from "home theater" to "4 channel stereo" at least once a day. Glad to see there is traction on this topic.

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    Eelco Bouwman

    +1
    It would be great to have speakers added to multiple groups, for example like Google Home supports this.

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    Andre Camp

    It’s now 9 months ago the request was submitted...any updates?

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    Edwin Binnenhei

    +1 from me as well, looking forward to create several groups with different settings.

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    Kenneth T

    Now that we have a connection with Google assistant. Could you please make it so that they can be seen in the Google home app and make it possible to make speaker groups like with any other Google speakers. That should also solve above issues.
    Eagerly awaiting your reply!

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    Andre Camp

    Any progress?

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    Eric Carlsson

    I did just that - after a few weeks of frustration I returned my Bluesound set up and changed to Sonos instead. With Sonos it just works every time, you never need to regroup anything.

    A bit sad though since I love the sound of Bluesound which is better that Sonos. But the ease of use with Sonos just compensate all that - they are miles ahead when it comes to software and ease of use. And sounds good enough also.

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    Tycho Sinnige

    Unfortunately I have a similar post open for roughly 18 months now without any concrete progress/commitment whatsoever.
    This situation continuous to frustrate me therefore I am hesitant to expand/update my set and am considering to jump the ship as well. On a positive note I really enjoy the sound quality and design. Please fix this issue Bluesound!

    https://support1.bluesound.com/hc/en-us/community/posts/360012268073-To-be-able-to-play-music-over-all-the-speakers-within-a-home-cinema-group?page=1#community_comment_360001278773

     

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    Matt S - Bluesound Product Manager

    Hi all,

    I'm not sure where the sentiment comes from that we don't give a s*** about our customers. You are the very reason we create products - because we know there are discerning listeners who actually care about sound quality. We also know that there is only so far that sound quality can go, if certain features or software expectations are not present. We get it.

    Is our product perfect? No. Do we constantly make improvements? Yes. Do we listen to our customers? Yes, always. Does your specific want/need always line up with our global priorities? No, not always.

    More specifically to this thread...

    Do we want you to have the ability to use your Bluesound product in multiple groups? Yes, and we want it too. Are we working on it? Yep, we are. Can we give you an exact release date? Nope, there are too many variables that go into a BluOS release for us to do that right now. I posted earlier in this thread how non-trivial this type of grouping development is. That fact hasn't changed. This feature affects almost EVERYTHING else the software touches, because grouping is so foundational to a product range like ours.

    Jumping ship to an alternative audio option to start 2020 is certainly your decision to make. Who are we to stop you if our product truly doesn't meet your needs? However, I hope that whether you decide to go somewhere else, or you decide to stick it out with us, that you understand we truly put everything we have into creating products that help you hear and experience your music in the best way possible. 

    Thank you all for your continued 'push' to create a better product, and thank you all for your support.

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    Tony W. - Product Support Manager

    Hi Carl-David

    Adding and removing rooms is as simple as pressing the Plus or Minus sign in the Player Selection Drawer next to Players you want to add to the currently highlighted group.

    For Moving, press the follow me arrow on the currently selected player and then select your destination room.

    Add New Player is for setting up a Player for the first time. https://support1.bluesound.com/hc/en-us/articles/203055748

     

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    Tony W. - Product Support Manager

    Hi Carl

    Starting form a clean screen by pressing X next to any primary players to break any current groups in the Player Selection Drawer

    Stream Individual 

    • Select Desired Player
    • Play Content

    Scenario 1 - All Players

    • Select any Player in the Player Selection Drawer
    • Play Content
    • Press Group All in the footer of Player Selection Drawer

    Scenario 2 - Just Main Floor

    • Select Main Floor 1
    • Play Content
    • Press plus sign next to Main Floor Player 2

    Scenario 3 - (Bonus - move from Main Floor to Upper Floor)

    • Select Main Player (Group)
    • Press arrow in the upper right of Selected Player
    • Select Upper Floor from pop up menu

    Scenario 4 - Break a group

    • Press the X next to the Primary Player of the group
    • All players except the Primary Player will stop playing as the group is dissolved

     

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    Tony W. - Product Support Manager

    In Spotify's case, we can't; Unfortunately this is a limitation of the Spotify API (and only Spotify)...

    You do have to App switch but it works; https://support1.bluesound.com/hc/en-us/articles/204063926

    When implemented, we were the first Spotify Connect system that had groups. Since then the landscape has changed and Spotify has notified us that they are looking to add this functionality in the future...

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    Carl-David Granbäck

    @Tony: It's not a limitation in the Spotify API. When I create a group in BlueOS, it instantly appears in the list of "outputs" in Spotify. So this feature request is simply about making it possible for a speaker to be part of multiple groups.

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    Tony W. - Product Support Manager

    Hi Carl-David

    So this feature request is simply about making it possible for a speaker to be part of multiple groups.

    As always we do forward all feedback to our product development team for consideration but I do know as it stands right now, we can't without a major redesign of how our grouping methodology works so won't be soon.

    For Spotify, please use the work around we have published, and let Spotify know as well too that you want the ability to Group in their App as well in hopes they will update their API which is really the solution you are looking for.

    Thanks for #LivingHiFi

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    Andre Camp

    I mean indeed the way groups are made. And I don’t understand that’s so difficult to adjust the groups. It’s already possible to create one group with speakers, just make it possible to create multiple groups with the same speakers and then the groups are visible in Spotify.

    Grouping/ungrouping in BluOS is not a workable option for me.

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    Thierry Sommelet

    I want to support this feature request : the fact that one speaker can only be part of a single group removes completely the usefulness of the Fixed Groups. I would like a group with my whole house showing in addition to each individual room, and not having to redo the grouping each time I need it ! 

    Plus dynamic grouping has bugs, which I'll report separately

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  • Hi Thierry

    If you are having issues, please select Help, Send Support Request in the App.

    A note about Fixed Groups - they are just that - fixed. We originally were going to name them Perma-Groups but that didn't translate well. A fixed Group is not supposed to be taken apart...ever. It is Fixed...(such as a Home Theatre or SteroePair). This is why it appears as a single Player in the App once it is a Fixed Group. They aren't designed to be 'favorites'.

    If you want to move a Player into and out of a group, even if it is occasionally, then use standard dynamic grouping. Note Bluesound Players have, for lack of better term, inertial grouping (following Newton's laws of motion). A Bluesound Player will stay group or ungrouped until you break the group... 

     

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