Unable to add songs to a playlist from the Apple desktop app

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Followed by 3 people
Ian ProtonMail

The playlist feature is not working properly. I noted this about 6 weeks ago during a telephone support call regarding artwork. I simply want this logged as the system is not working properly.

I am unable to select any of my playlists when I try to add a song to a playlist from the desktop app. Of course this is irritating.

I am able to add a song to a playlist form my iPhone, or iPad, but I use the desktop app as my primary interface with BlueSound and my library.

Hence this is very irritating, and it reduces the functionality, and enjoyment of BlueSound.

Please advise when this will be fixed.  

 

 

 

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Comments

6 comments

Date Votes
  • Official comment
    Alain DW
    Lossless

    Maybe I'm misunderstanding the problem, but it looks a lot like you have "server mode" activated and no usb device plugged in the streamer.

    There is a thread about this: https://support1.bluesound.com/hc/en-us/community/posts/28945065776023

    This also results in an empty "select playlist" on BluOS.

    Then again it is maybe unrelated.

     

  • Ian ProtonMail

    Thank you for the idea, I did indeed have server mode on, not really sure why it was on, I only use a USB occasionally to backup my playlists. 

    Anyway, I did turn server mode off and it did not change anything. When I tray to add a song to a playlist from the Mac desktop app my playlists do not show up, hence I cannot add a song to a playlist form the desktop ... but I can from the iPhone app ... strange and irritating ... 

    But thank you for the suggestion ... 

     

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  • Alain DW
    Lossless

    It looks like we may have to get used to a new (and irritating) feature, once more.

    I totally understand that Bluesound keeps on developing their system and I'm certain many users will be pleased with this function. But adding a new item should not make things more complicated, or worse, for those users that have no need for it. If not in use, the new feature should not compromise the normal operation, which this one does.

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  • AndyP

    Hi Ian

    Yes I confirm this absolutely. Thanks for posting, I thought it was my system or something. I can add and manage Playlists on ios and my android but not Mac desktop..this is only BluOS Playlists that are affected for me.

    Also if I create the BluOS Playlist on ios and add tracks/albums they appear on Mac desktop and play - I just can't manage them.

    Admin - can we log this and get it fixed please as soon as possible...along with the other BluOS Playlist bug of not being able to back up BluOS Playlists to USB as noted elsewhere on the forum.

    Thanks

     

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  • Ian ProtonMail

    Thank you Andy, I can say, sincerely, that managing playlists is the biggest issue I have with Bluesound, basically the complete lack of any kind of playlist management tools/interface ... the fact that I cannot add a track to a playlist from my Mac laptop is but one issue ... I do sincerely wish that some playlist management interface was provided ... 

    Ian

    -1
  • AndyP

    Hi Ian

    Yes agreed. I've just gone 'all in' on Bluesound as they finally sorted their apps out but the Playlist management is bad.

    @BLUESOUND can you confirm this bug (Mac App- not possible to add or manage BluOS Playlists) and give an eta of when it is likely to be fixed?

    Thanks 

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