Local network access, can't stream music

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4 comments

  • Official comment
    Alain DW
    Lossless

    I had similar problems after updating the IOS app on an iPhone14.

    It got stuck at "local network access" every time, although the access was granted.

    In the end simply shutting down the phone and restarting it solved the issue.

  • Seppi Evans
    Hi-Res

    Power off your NODE.

    Reboot your Router and then wait five minutes - very important step.

    Move the NODE to be closer to your Router and connect directly with an Ethernet lead, only now power on the NODE

    Hopefully you will be able to use the BluOS App and set up the NODE and configure Wi-Fi again. Now pull the Ethernet lead and the LED will go green and then back to Blue.

    If you still cannot connect try using a wired device (PC or Mac) whilst the NODE is also using Ethernet.

    0
  • Cesar B.

    Hello,

    Seppi thanks for responding. After the holidays, I did the recommended fix, and I was not able to make it work. I'm seeing exactly the same issues. I did a factory reset as mentioned here and this happened:

    • Solid red for about 12 sec
    • Blinking green for about 5sec
    • Solid Blue - Stayed like this, didn't change.

    I tried again to connect with the Bluos app and didn't work. this is a pic of the serial number for reference.

    What do you recommend?

    Happy new year!

    0
  • Seppi Evans
    Hi-Res

    Best to contact support as I am just another user on the community forum, in the BluOS App please select Settings, Send Support Request, so the Bluesound Support Crew can review the log file and take a closer look.

    If you cannot do this then use email support@bluesound.com

    A blue LED does mean the player is connect to your network which is a good start.

    1

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