can't load content- IOS/iPhone

Answered

Anthony Tobey

• December 06, 2024 00:53

On my iPhone, the BluOS app is stuck on trying to load content. I have the BluOS app on my macbook, I can see 2 out of 3 nodes. On Tidal app (on iphone), can't see any players. On Spotify (both iphone & macbook) I can see all three players.

If I remove/reinstall the bluosapp, does that kill my players & I'd have to re-connect them all? Or, does the app just look on the lan for players?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 06, 2024 19:02

  HI Anthony

  The App is merely a remote reporting Player announcements. You can try reinstalling. More likely though, restart your router, wait 5 minutes, restart your players, wait 5 more minutes, reluanch the existing App.

  If problems persist or return, contact our Support Crew at support@bluesound.com and they will be happier to take a closer look.

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