Bluesound Professional BCS300 not get the IP address

Answered

Roman Košnar

• September 24, 2024 13:16

After power loss one or two of BCS300 not get the IP and it breaks the functionality at all. I have to restart this BCS300 separately several times to get the IP address.

I have configuration:

• 9x BCS300 in one fixed group
• 1x HUB
• 1x CP100

I plan to use it only for streaming from HUB to BCS300 group. IP of each is reserved in DHCP server. I tried 3 different routers (TP-Ling Unifi security gateway, Zentyal) and two switches (Unifi USW-16-PoE, Unifi USW-24-PoE) but it is still same.

 

I also tried to capture packets and the missing BCS300 not sent DHCP request.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • September 24, 2024 13:45

  Hi Roman

  I have escalated your issue to our Support Crew. They will be in touch via e-mail to gather more details.

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