Tidal not full content via BLUOS??
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Official comment
Hi Bert
Found both The Greatest 'Pop' Album of all time and Pink Floyd's Masterpiece using the BluOS App in TIDAL...
I found these by using Search for Pink Floyd and then drilled down on All Albums and by Searching for Thirller and finding it under Albums -
Well I tried evveryting possible but no “dark side of the moon” album to be found via bluos on tidal. In tidal app 2 versions of the album. I see the issue was adressed 9 months go as well by someone else.
https://support1.bluesound.com/hc/en-us/community/posts/19277956536983-Incongruence-Tidal-and-BluOs-albums
I have set this “explicit content” switch that was mentioned in this issue on “off and “on” without any positive result.
Even if I search on the title” Dark side of the moon “ the Pink Floyd album or song does not pop up. ( only a piano en a capella version of the album by other artists. Also the album “Animals” does not show just as in the post from 9 months ago.Quite strange as all other albums can be found fine when searching on “albums” under Pink Floyd. The Michael Jackson album is not a problem by the way.
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As a last resort I tried re-imstalling TIDAL but also that did not help. So again 2 albums from Pink Floyd simply do not appear in the “ALBUMS” list from that pop group. I hope someone can relate to this problem and help out. Of course I could play the albums direct from the TIDAL app but that is not the idea behind having BLUOS app installed. By the way all my firmware is 100% up to date. ( Bluos , Tidal and IOS)
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Just now also tried on an other device ( ipad instead of iphone) but same issue.
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Try the full album title, Bert-Jan, "The dark side of the moon", and you'll find it at the top of Tidal in BluOS.
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Nope. This what I get (from top down) when I do what you suggest:
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Whatever search, the album ( plus the album “Animal”) just can’t be found . Nor under “Pink Floyd” nor under the album title with or without “The” . Thanks anyway for the suggestion
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Strange indeed, even "Animals" is found here.
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Not sure if it matters, but are you able to search in BluOS on a smart phone rather than BluOS on a tablet or computer. Unlikely a different result, but just to check. :/
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Problem is solved by a reboot process recommended by John M from Bluesound this morning. As follows:
Android/iOS -
Launch the BluOS Controller app, navigate to the Players tab , and select the required Bluesound Player.
Navigate to the Music tab , and under the Music Services section, tap Manage.
Tap TIDAL. The TIDAL Authorization screen appears.
Tap Logout.
Return to the previous screen and select the Home tab > Settings button .
Under the Help & Support section, tap Diagnostics >Reboot.
Tap Yes when the screen prompts to reboot. Wait for the player to reboot and return to Ready mode (solid blue LED).
Again navigate to the Music tab , and under the Music Services section, tap Manage.
Tap TIDAL. The TIDAL Authorization screen appears.
Tap Login and enter the TIDAL credentials to log in to the TIDAL account.
Once done, please ensure that the "Include explicit content" button is selected.This worked!!! thanks again John
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So it was not due to unpaid fees to the Pink Floyd fan club, then. :)
Great!
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Haha… on the contrary I would say as I was with my 18 year old son at a Pink Floyd tribute band concert in AHOY Rotterdam in the Netherlands this week. . 3 nights sold out with many thousands per evening ! Top performance !!!! It was a replay of the original concert from 1994 when I was lucky enough to see the original stuff! I have done my contribution😉
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