NAD BluOS Streaming DAC C 658 Volume 10 db too loud with DIRAC Live engaged after latest player update

Answered

Paul Johnson

• May 29, 2024 13:57

Presented with 'Player Update Available' yesterday, installed and now the volume, with DIRAC Live enabled  has to be set to -55 db!!!! for 72db peak, average 62.6 db, in room at seated position, broadly equivalent to ' normal conversation'. With DIRAC turned off, volume setting is -39 db for same in room sound levels!! Thanks for nothing BluOS! £1600 piece of equipment rendered virtually unusable.

Please resolve.

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 29, 2024 18:59

  Hi Paul,
  
  We have identified and fixed this with an updated firmware. You should be prompted to upgrade to a NEWer firmware.
  
  To learn more about this, please follow this link:
  
  https://support1.bluesound.com/hc/en-us/community/posts/23797334820759-Firmware-4-4-11-Dirac-Issue?page=1#community_comment_23810856065431

Post is closed for comments.