Bluesound Node surface

Answered

Jari Salo

• April 20, 2024 13:37
• Edited

Any advice how to fix sticky outer surfaces (Node2)? The more you try to clean it with pure water the more sticky it becomes. Not very happy about quality :-( I have only used water and cloth to keep it clean but now it’s impossible.

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• Official comment

  

  Brian

  Lossless

  • April 20, 2024 18:29

  This happened to a Node 2 of mine and I spent hours cleaning the surface with a methyl alcohol to remove the sticky residue. The issue is well documented in this forum. I understand that newer products use a different material for the case.

  See:

  https://support1.bluesound.com/hc/en-us/community/posts/360038264734-CASE-PLASTIC-DEFECT-NODE-2
• 

  Jari Salo

  • April 20, 2024 20:51

  Many thanks for sharing the link and your advice. I’ll try that method.

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• 

  Brian

  Lossless

  • April 20, 2024 22:35

  Try a small area first and observe all the precautions regarding adequate ventilation. It's a messy process.

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