Comments

7 comments

  • Robert MacGregor

    Okay after futzing around it is working, I have no idea what I did differently, thank you Seppi Evans. But it is all working as expected, even the .mp4 cover are displaying correctly. The one linger question why are there 2 USB icons displaying? The top icon seems to lead nowhere.

    0
  • Robert MacGregor

    That's what I thought but no, just 1 partition, (fat 32) checked with disk utility for mac. Now some of images are not showing up today that were defiantly there yesterday. Rush Permanent Waves being one example and some are not showing in all sections of the interface. Moving Picture.This is very frustrating.

    0
  • Robert MacGregor

    Well surprise, surprise, surprise a looks like hidden partition.

     #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *2.0 TB     disk4
       1:                        EFI EFI                     209.7 MB   disk4s1
       2:       Microsoft Basic Data Untitled 2              2.0 TB     disk4s2

     

    I have a final question can i supply graphics to these icons with folder.jpg ? Thanks for the help Seppi.

     

     

     

    0
  • Robert MacGregor

    Thanks for all the help Seppi. This is weird how some of the graphics get picked up by the embedded artwork and some don't. I'm sure there is some reason for it but I cant figure it out. All I can say to the people doing the programming is, I appreciate that the job is tricky, but I paid a lot of money for something that should be simple and delight to setup and operate. I wish there was step by step documentation in one place that I can download and print out instead of having to check on a forum and rely on the knowledge other users.

    0
  • Robert MacGregor

    Thanks for the help Seppi, I used Bliss and it was a great help, unfortunately there still a few lingering problems.

    1. When accessing from the artist view the links at the top of the page play a completely different song. This happens on all artist pages.
    •  
    1. Some of covers are still showing up as black box.

    in some parts  mentions the graphic should be named cover.jpg in other The cover.jpg neither clear up the problem.

    I have run the index but it does not help. these black boxes remain.

    0
  • Tony W.
    Product Support Manager

    Thanks for the assistance Seppi...

    Robert, I have escalated this case to our Support Crew. They will be in touch directly to you via e-mail after reviewing this thread. They may ask for a log file but will instruct you on how to send one.

    1
  • Bjørn Ulvik
    Hi-Res

    @Robert

    The issue you are having is a bug in the desktop controller.

    https://support1.bluesound.com/hc/en-us/community/posts/18477541189399-Missing-album-artwork-in-Windows-controller-4

    0

Please sign in to leave a comment.