Connecting Problems




  • Official comment
    Tony W.
    Product Support Manager

    HI Jurgen

    Please select Send Support Request from the Settings menu of the BluOS App so our Support Crew may take a closer look. Please also include the make and model of your TV along with television content source (Disney+ through Apple TV or Netflix on TV Built in App...)

  • Jürgen Michl

    For me the problem is not solved but what I find very funny is that the problem comes after 37 minutes… and no i have note activated any timer

  • Jürgen Michl

    Hello. My problem is still not solved but the guys from support are trying their best. But did you really delete the comment from the other guy?

  • Tony W.
    Product Support Manager

    Hi Jurgen

    yes a post has been pruned from this privately owned site as it was deemed not merely unhelpful but was not based in fact and deemed derogatory, not to the organisation or product but to our staff or consumers directly. We love the Good, We respect and will listen to the Bad, no one needs The Ugly...  See here our guidelines; Bluesound Community Terms


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